[V13] Veeam Linux Appliances: Agent installation, Third party software support

[albertwt]

Hi Veeam Team,

With the recently released Veeam Software Linux Appliance for Veeam Backup & Replication 13 [https://www.veeam.com/products/data-pla ... a-download],

Is the installation of agents for infrastructure visibility, utilisation monitoring, Endpoint Detection and Response (EDR), and Vulnerability Management and Patching supported?

Any help and explanation would be greatly appreciated.

[Gostev]

Hi, Albert.

No, generally we do not support installing any 3rd party software on a software appliance.

While in some cases reasonable unavoidable exceptions will have to be made (such as drivers for some newest hardware), the no-support statement is especially true for intrusive software such as real-time threat monitoring. Because the presence of such software has been a constant pain in Customer Support for our Windows-based software (and is in fact one of a few main reasons for creating a software appliance).

I like to refer to software appliance as "Pre-build, Pre-hardened and Predictable" with the latter specifically thanks to the appliance being completely self-contained. While with intrusive 3rd party software, it becomes completely unpredictable.

Thanks

[albertwt]

Thank you, Anton, for confirming and clarifying this matter. It makes more sense to avoid any issues when installing the third-party agent on the Linux appliance.

Concerning disk space utilisation and uptime monitoring, I assume that the Veeam Linux appliance can be monitored using Veeam ONE.

However, if the client does not have a Veeam ONE license, what solutions can be implemented to prevent disk space or uptime issues?

[Gostev]

For end users, you're right that our solution for backup server monitoring is Veeam ONE. So this is THE solution to implement for clients for whom monitoring is important enough in their data protection strategy. Veeam ONE is included in all but one edition (Foundation) so most of our customer do actually have a Veeam ONE license... some may just not realize that it is included in their Veeam Essentials license.

For managed clients where you act as an MSP, we also offer Veeam Service Provider Console.