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tm67
Service Provider
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Joined: Feb 21, 2023 4:44 pm
Full Name: Timo Marfurt
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total count of failed items

Post by tm67 »

Hi
#07786158
We are on latest patch.

We have a warning:
Processing site xxx finished with warning: Failed to backup item version: /xxx.pdf, version: 1.0, Download timeout exceeded. Total count of failed items: 18

We configured 6 retries and on each retry there is another pdf that fails / that give us a warning in the vb365 console.
After renaming the pdf on SharePoint, we dont see this pdf in the warning in the next day.
But I am not sure, do we have 18 pdfs (or other documents) that dont have a backup?

In my opinion, there should just be all documents listed in the warnings where the backup fails.
Support is currently analyzing what documents are affected, but it seems that more then 1 is affected so all of them should be visible in the warnings.
Is this something that could be optimized in a future release? Or am I understanding the warning message not correct?

Timo
Polina
Veeam Software
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Full Name: Polina Vasileva
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Re: total count of failed items

Post by Polina » 1 person likes this post

Hi Timo,

I confirm with engineering if APIs return us the list of those items to list them in logging.
Polina
Veeam Software
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Full Name: Polina Vasileva
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Re: total count of failed items

Post by Polina »

UPD: The total count of failed items is calculated provided per job session, i.e. each of the error messages you see in logs contains detailed information on each of the failed items.
tm67
Service Provider
Posts: 53
Liked: 18 times
Joined: Feb 21, 2023 4:44 pm
Full Name: Timo Marfurt
Contact:

Re: total count of failed items

Post by tm67 »

Hi Polina
Thanks for the update, in my case I have 6 retries and in the history I can see on each retry a different pdf file and everytime "download timeout exceeded, total count of failed items: 18"
So I think on each retry, Veeam will try all failed items again but none of them are successful. Would be great if we can see somewhere all the failed items.
Timo
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