RU Value not showing for Cluster backups on Backup Billing Report in VeeamOne

[Ananduascdlm]

In the Backup billing report type in VeeamOne, We have found out an issues that, for windows cluster level backup, the backup size is not being fetched or reported.

We are looking for a fix for this issue.Veeam Support - Case # 07857158

[Mildur]

Hi Anandu,

Thank you for the case number.
I’ve moved your topic from the Veeam Data Cloud Forum to the Veeam ONE Reporting forum.

Please continue to work together with our customer support team.
They will investigate the situation with the requested database copy and, if necessary, escalate to our QA team.
These investigation steps are important for us to determine if a fix is required or not.

Thank you,
Fabian

[RomanK]

Hello Anandu,

In the support case, I can see that our engineer requested some additional diagnostic information. So far the root cause is still unclear.
Please continue working with engineer directly to identify the root cause and resolve it and let us know if we could help with anything.

Thanks