Frequency of the backup policies

[barrett27]

Hello,
with Flex plan and variable license model, once created, I see the backup policies run every 24h at a time that I cannot change.
Is there a way set a different execution frequency and start time?

Some customers are asking for RPO lowers than the 24h

Thanks

db

[micoolpaul]

Hi,

Flex policies run at a default frequency of every 24 hours, and via a support ticket to Veeam Support this can be set to every 8 hours. The trigger time for the policy is set by Veeam to ensure a balanced experience for our customers.
Express policies run at a frequency of every 10 minutes and cannot be changed.

Thanks,
Michael

[barrett27]

Hello Michael,
many thanks for the clarification.

I don't know if it's me, but I didn't find anything online about that info

db

[micoolpaul]

You're welcome. The support team will assist if it's the right course of action to increase the backup frequency, if you try to backup your entire tenant 3x a day for example, you could exceed your Microsoft Graph API throttling thresholds hence we offer 24 hours by default and recommend 8 hours for a subset of users/sites that are the most business critical.

[alexandre.rogoski]

Hi,

Flex policies run at a default frequency of every 24 hours, and via a support ticket to Veeam Support this can be set to every 8 hours. The trigger time for the policy is set by Veeam to ensure a balanced experience for our customers.
Express policies run at a frequency of every 10 minutes and cannot be changed.

Thanks,
Michael

No, that is not possible. I submitted a support request for this, but it was denied.

[micoolpaul]

Hi @alexandre.rogoski that is correct, it was previously offered, but not currently.