Regarding upgrades/updates for VBR13

[tanoue]

Hi,

I would like to ask a few questions regarding upgrades and updates for VBR13.

・Q1
I would like to verify, for each release version of VBR13, whether it falls under the category of an "update" or an "upgrade."
Is there a way to check this in the publicly available information?

<Public Information>
https://www.veeam.com/kb4738
https://www.veeam.com/kb2680

・Q2
I believe the release details for upgrades are fully documented in the public information mentioned above; does the same apply to updates?
For example, if VBR shows build 13.0.3.63 and automatic updates are enabled,
will security updates (or similar) be applied while the build number remains 13.0.3.63
and without the change being reflected in the public information?

・Q3
Are updates provided for older build versions of VBR13?
Currently, version 13.1 is the latest, but will updates still be provided for older versions such as build 13.0.3.63?

Thanks

-----------------------------

VBR13でのアップグレード/アップデートに関していくつか質問させてください。

・質問１
VBR13の各リリースバージョンについて、それぞれアップデート対象かアップグレード対象かを確認したいです。
公開情報での確認方法はありますか。

＜公開情報＞
https://www.veeam.com/kb4738
https://www.veeam.com/kb2680

・質問２
アップグレードについては上記の公開情報にリリース情報として全量記載されていると思いますが、
アップデートについても同じでしょうか。
例えばVBR上はビルド13.0.3.63と記載されていても、自動アップデートを有効にしていると、
ビルド13.0.3.63のまま上記の公開情報にも反映されない状態で
セキュリティなどのアップデートは行われるのでしょうか。

・質問３
VBR13の旧ビルドバージョンでもアップデートは提供されますか。
現状は13.1が最新ですが、ビルド13.0.3.63などの旧バージョンでもアップデートの提供はありますか。

[david.domask]

Hi Tanoue,

1. Upgrades mean between major versions, for example v12 => v13. We use Major.Minor syntax here. In User Guide, you will see the Upgrade Checklist changed when new major version is released.

2. Depends on what you mean by Security updates and whether you're on the Software Appliance (VSA) or a Windows Backup Server. Software Appliance security patches are not only Veeam products, but also other dependencies, so if a dependency is updated with a security fix, Veeam version won't change. Only when we make changes to our product will you see a version number change. And specific to the VSA, hotfixes will also increment the build-number.

3. We follow our Product Life Cycle for End of Fix and End of Support. New feature-ful patches will only be for latest version, but older versions are still possible for security patches. (For example, we recently released 13.0.3 patch for 13.0.x builds that contained security fixes)

[tanoue]

Hi domask,

Thank you for your reply.

> Depends on what you mean by Security updates

I am referring to the "Automatically install" - "security updates only" setting found in the "Global Update Configuration." (Please see the page below.)

https://helpcenter.veeam.com/docs/vbr/u ... tml?ver=13

For instance, my understanding is that the setting above does not support upgrading from version 13.0.x to 13.1.x;
instead, a manual upgrade must be performed following the procedure below.

https://helpcenter.veeam.com/docs/vbr/u ... tml?ver=13

・Q1
I would like to verify which versions listed in the release information below fall under the scope of "Automatically install" - "security updates only."

https://www.veeam.com/kb4738

Another page contains the following information, confirming that 13.0.1 P1 (build 13.0.1.1071) and 13.0.1 P2 (build 13.0.1.2067)
are minor releases for the major version (v13.0.1) and are therefore eligible for the "Automatically install" - "security updates only" setting.

https://helpcenter.veeam.com/docs/vbr/u ... tml?ver=13
Apart from major version releases of Veeam Backup & Replication (for example, 13.0.1 (build 13.0.1.180)),
Veeam Software provides updates (for example, update 13.0.1 P1 (build 13.0.1.1071) and 13.0.1 P2 (build 13.0.1.2067) for v13.0.1).

Regarding the versions listed at https://www.veeam.com/kb4738, I would like to know which minor releases correspond to which major releases. I anticipate that major and minor versions will continue to be updated, so I would like to know how to verify this information via public sources.

・Q2
If an update is performed using the "Automatically install" - "security updates only" setting mentioned above, will all such updates be listed at https://www.veeam.com/kb4738?

・Q3
I have noted the information provided in your response. Thank you.

Thanks.

----------------------------------------------------------------------

＞Depends on what you mean by Security updates

「Global Update Configuration」で設定する「Automatically install」-「security updates only」を指しています。(以下のページ参照)

https://helpcenter.veeam.com/docs/vbr/u ... tml?ver=13

例えばver13.0.xから13.1.xにバージョンアップするには上記の設定では対応しておらず
以下の手順に従って手動でアップグレードを行う必要がある認識です。

https://helpcenter.veeam.com/docs/vbr/u ... tml?ver=13

・Q1
以下のリリース情報の中でどのバージョンが「Automatically install」-「security updates only」の対象であるかを確認したいです。

https://www.veeam.com/kb4738

他のページに以下の内容があり、13.0.1 P1 (build 13.0.1.1071) and 13.0.1 P2 (build 13.0.1.2067)は
メジャー(v13.0.1)のマイナーリリースであり、「Automatically install」-「security updates only」の対象であると確認できます。

https://helpcenter.veeam.com/docs/vbr/u ... tml?ver=13
Apart from major version releases of Veeam Backup & Replication (for example, 13.0.1 (build 13.0.1.180)),
Veeam Software provides updates (for example, update 13.0.1 P1 (build 13.0.1.1071) and 13.0.1 P2 (build 13.0.1.2067) for v13.0.1).

https://www.veeam.com/kb4738 に記載のバージョンについて、どのメジャーに対してどのマイナーが紐づくかを知りたいです。
今後もメジャー・マイナーバージョンは更新されていくと思いますので、公開情報での確認方法を知りたいです。

・Q2
上述の「Automatically install」-「security updates only」でupdateされた場合は全てhttps://www.veeam.com/kb4738に記載されますか。

・Q3
回答内容承知しました。ありがとうございます。

[david.domask]

1. All updates on KB4738 will be covered by automatic updates when you have the optional updates selected. For major updates, you need to enable optional.
2. Only if we have standalone security patches, and on VSA individual non-veeam security updates.

[tanoue]

>All updates on KB4738 will be covered by automatic updates when you have the optional updates selected.

Even with this setting, the update was not applied.
I contacted Veeam Support (Case # 08120540), and they informed me that for major version changes, a manual update is required by following the procedure below:

https://helpcenter.veeam.com/docs/vbr/u ... tml?ver=13



-----Veeam Support - Case # 08120540 (Excerpt)----------------------------------

We have provided the following response to your inquiry:
----------------------------------------------------------------------------------------
The current version is 13.0.1.2067.
Version 13.0.2.29 was recently released, so I attempted to update, but the change was not reflected.
Please explain the reason and the solution.
----------------------------------------------------------------------------------------

Response: Moving from "13.0.1.2067" to "13.0.2.29" constitutes an "upgrade," not a standard "update" for version "13.0.1."
For your reference, here are the upgrade instructions:
https://helpcenter.veeam.com/docs/vbr/u ... tml?ver=13


・Q2
I have noted the information provided in your response. Thank you.