Disaster recovery orchestration for the Enterprise (formerly Veeam Availability Orchestrator)
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Tune
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How to view RND tasks in the pipeline?

Post by Tune »

Hello,

Had a very long running case a while ago, which spanned both Orchestrator and VBR server. It ended up being handed to RND to fix a code issue but there was never an ETA delivered. Is there some way i can find this out?
My case number was: #08024405

Hope someone can help, as this fix is necessary for the way we want to use orchestrator.
david.domask
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Re: How to view RND tasks in the pipeline?

Post by david.domask »

Hi Tune, welcome to the forums.

Best way to check on such items is to simply open a new Support case and refer to the old case number; Support tracks internal issues and will have an internal ID number they can validate against.

For this one time, I checked the previous case and the issue for you, issue is marked as fixed in 13.1; if you're seeing differently, please open a Support case and let Veeam Support confirm the behavior.
David Domask | Product Management: Principal Analyst
Tune
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Re: How to view RND tasks in the pipeline?

Post by Tune » 1 person likes this post

Alright, makes sense, thank you very much David.
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