VM Instant Recovery Mount failed unable to complete sysinfo operation

[mark.tagle]

Case #: 08238792
Veeam Backup & Replication: 12.3.2.4854
Windows Server 2022 Standard 21H2 (OS Build: 20348.5386)
VMware ESXi: 8.0.3 (Build 25205845)

Issue Description: During VM Instant Recovery, we encounter the following error when mounting the vPower NFS datastore:
"Checking if vPower NFS datastore is mounted on host... Failed to publish [VM Restore Name] Error: Failed to add NFS datastore for NFS host '[VBR Server IP]'. Failed to mount NFS volume ([VBR Server IP]:/VeeamBackup_[VBR Host Name]). Fault 'PlatformConfigFaultFault', detail 'Operation failed, diagnostics report: Mount failed: Unable to complete Sysinfo operation. Please see the VMkernel log file for more details.: The NFS server denied the mount request: VSI node (5001:)'"

Any thoughts?

[vnikiforov]

Hello,

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