Veeam UUID issues Invoker error

[bishoptf]

I have one end device that name was changed and had issues with the names not matching on veeam console. Tried to delete everything and start fresh and deleted the jobs on device and console and removed the existing software. Now I am receiving an error when the client tries to backup error invoker method 920. I have an open case and just need to move on and correct the issue, I assume it has to do with the bios UUID that is being used from the original backup under the old device name but it really shouldnt be this difficult to be able to start fresh and remove the old instance. Using latest veeam agent for windows along with software appliance 13.0, anyone have any suggestions on how I can get this working would be appreciated.

Veeam Support - Case # 08178527