8.0 - Disable VMware Tools not found warning

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Re: RFE: Stop Warnings on VMware Tools quiesce failures

Veeam Logoby mcrape » Sat Mar 05, 2016 2:58 pm

Just to add my $.02, I'm wondering if you might still be able to include the VMware Tools issue in the summary email, but just not have it triggered a warning. Maybe just have it appear as a note / FYI. It might be useful to know, but I echo Rob's sentiments that I don't want it triggering a warning.
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Re: RFE: Stop Warnings on VMware Tools quiesce failures

Veeam Logoby foggy » Mon Mar 07, 2016 1:49 pm

Guys, starting Veeam B&R v8 Update 3 there's a registry key that switches VMware Tools warning into informational message.
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Re: 8.0 - Disable VMware Tools not found warning

Veeam Logoby rnelson0 » Mon Mar 07, 2016 3:05 pm

Foggy, thanks for the tip. I have added the registry key to the B&R server (does not look like it requires a reboot, is that correct?) and will wait to see how things turn out tonight. How does it behave when VMware tools IS found but is not running?
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Re: 8.0 - Disable VMware Tools not found warning

Veeam Logoby foggy » Mon Mar 07, 2016 3:19 pm

Typically service restart is required for the new value to take effect. I believe the behavior is the same in both cases, but need to check.
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Re: 8.0 - Disable VMware Tools not found warning

Veeam Logoby rnelson0 » Tue Mar 08, 2016 1:04 pm

I did not see that message yesterday, so I have rebooted the B&R console today. FYI, the specific warning is "Cannot use VMware Tools quiescence because VMware Tools are not running."
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Re: 8.0 - Disable VMware Tools not found warning

Veeam Logoby foggy » Fri Mar 11, 2016 11:55 am

Rob, do you still see it after rebooting the Veeam B&R server?
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Re: 8.0 - Disable VMware Tools not found warning

Veeam Logoby rnelson0 » Mon Mar 14, 2016 12:39 pm

Foggy, sorry for the delay. We had some other storage errors to fix before we could get back to this... This does fix the error where VMware tools is not installed. I believe I still saw a log error when VMware tools was installed but not responding. Still, this allows us to streamline the jobs by folders a bit more. Thanks!
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Re: 8.0 - Disable VMware Tools not found warning

Veeam Logoby lepphce1 » Tue Jun 28, 2016 4:50 pm

Support recommended I post per case #01839475. I was going to start a new thread on this very issue, but I will add my upvote here. I would also like to add that the backup fails if the tools are installed, but fail to quiesce. So an option to continue backing up after a quiesce failure would be helpful too.
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