Agent failed to process method {DataTransfer.SyncDisk}.

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Agent failed to process method {DataTransfer.SyncDisk}.

Veeam Logoby 0zzY » Tue Sep 01, 2015 12:53 pm

Hi all, i have just upgraded our customer from 8.xx to 8+u2b.
After the uppgrade the replication job of vcenter server gave me this error:

Code: Select all
Processing vCenter Error: Failed to open VDDK disk [[DS2] vCenter/vCenter.vmdk] ( is read-only mode - [true] )
Failed to connect to the virtual disk library
Logon attempt with parameters [VC/ESX: [192.168.1.118];Port: 443;Login: [domain\administrator];VMX Spec: [moref=vm-720];Snapshot mor: [snapshot-19226];Transports: [nbd];Read Only: [true]] failed because of the following errors:
Failed to open disk for read.
Failed to upload disk.
Agent failed to process method {DataTransfer.SyncDisk}.



In backup infrastrucuture menu, i changed the credential used to add vcenter server from domain\administrator to administrator@vsphere.local . Now replication job is working fine again.

Is it "normal"?
0zzY
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Re: Agent failed to process method {DataTransfer.SyncDisk}.

Veeam Logoby PTide » Tue Sep 01, 2015 5:10 pm

Hi,

That seems like an unexpected behaviour - please contact our support team for deeper investigation and post your case ID here.

Thank you.
PTide
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