An item with the same key has already been added

[nvdwansem]

Hello,

So every time our Veeam Backup server is rebooted the Veeam Backup Service doesn't start anymore with the following error:

Code: Select all

Service cannot be started. System.ArgumentException: An item with the same key has already been added.
   at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource)
   at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add)
   at Veeam.Backup.DBManager.CExtendableRepositoriesDbScope.GetStoragesAssociatedWithRepository(Guid repositoryId)
   at Veeam.Backup.Core.CStorageToExtentAssociationService.FillDependencies()
   at Veeam.Backup.Service.CVbServiceImpl.<.ctor>b__1()
   at System.Lazy`1.CreateValue()
   at System.Lazy`1.LazyInitValue()
   at Veeam.Backup.Service.CVbServiceImpl..ctor(CVbEnvironment env, CTerminationMediator terminator)
   at Veeam.Backup.Service.CVeeamBackupSvc.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

We know how to solve it and that is to run a query against the SQL database but it's getting annoying, does anybody else have this issue and was it eventually solved?

Cheers

[Dima P.]

Hello nvdwansem.

Any chance you have a case ID to share? Thanks!

[nvdwansem]

Hi Dima,

There were multiple but this is the latest one and you can lookup the other ones linked to our company I hope?

Case # 03345359

[wishr]

Hi Nvdwansem,

This issue is fixed in the upcoming B&R 9.5 Update 4 as was correctly mentioned by our support engineer.

Thanks

[AlexB82]

Will U4 provide a fix to this error occurring with Replica jobs also?

[nvdwansem]

@wishr I wasn't aware that was mentioned, I guess we'll have to wait for the next update and hope the server doesn't get rebooted very often during patch rounds for example...

[wishr]

Hi gentlemen,

@AlexB82, could you please share your case ID since this is a generic error and underlying circumstances and thus root cause can vary.

@nvdwansem, you can wait for GA or check the previous Forum Digest for an RTM bits download link.

Thanks

[fjacques]

how to do solved it with sql ?

[wishr]

Hi Frank,

While it's strongly recommended to update to the latest version, you can still get SQL queries by request from the support team - they will be happy to assist you with the overall process.

Thanks

[ITMAN1]

Did you have a fix for AlexB82? It accures when trying to restore a guest file too.

[wishr]

HI ITMAN,

If you are not willing to upgrade to 9.4 Update 4 or later versions, you can obtain the fix from our support team.

Thanks

[RubinCompServ]

Will U4 provide a fix to this error occurring with Replica jobs also?

I hope they don't think that U4 fixed it, because it's still present in v10

[wishr]

Hi David,

It may be a different issue. Please, raise a support case to get it sorted.

Thanks