Backup error: GetSvcVersion

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Backup error: GetSvcVersion

Veeam Logoby uniteam » Tue Sep 20, 2016 8:02 am

Case ID #01909193

Hi all,
I have a problem with a backup job.

I want to backup a VM virtual machine from my pc (veeam is installed here), but after 15 min I retrieve this error: 19/09/2016 16:43:38 :: Error: La chiamata di procedura remota non è riuscita e non è stata eseguita. RPC function call failed. Function name: [GetSvcVersion]. Target machine: [192.168.0.5].

The VMWare version is 5.5 essential plus and Veeam is B&R 9.

Any ideas?

Many thanks
Best Regards!
uniteam
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Re: Backup error: GetSvcVersion

Veeam Logoby Shestakov » Tue Sep 20, 2016 8:48 am

Hi and welcome to the forums!
The issue is generic and can be caused by number of things.
I would recommend working on it with the support.
Thanks!
Shestakov
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Re: Backup error: GetSvcVersion

Veeam Logoby v.Eremin » Tue Sep 20, 2016 9:52 am

Does the said machine for which backup job has failed host any additional role, such as backup repository or backup proxy? If so, try to re-install Veeam Transport component on it and see whether it makes any difference.

Otherwise, try to restart stuck service, as Nikita's pointed out; should help in most cases.

Thanks.
v.Eremin
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