Error moving Instant Vm to Production

[mbonamigo]

ID Case 04803599

Hi,
I returned a backup with Instant VM Recovery and during the local night to move into production, the work took 06 hours and without ending the following error:

Failed to process VM SVXSGRBCO-131-new2 at 11/05/2021 00:37:06 Error: Virtual disk with key "Disk key SCSI 0 : 0 (Raw: 2000)" was not found

VMware ESXi, 6.7.0, 13981272

Code: Select all

Virtual disk with key "Disk key SCSI 0 : 0 (Raw: 2000)" was not found (System.Exception)
[11.05.2021 00:37:06] <22> Error           em Veeam.Backup.ViSoap.CVirtualDisk.GetByKey(VDiskKey key, IReadOnlyList`1 disks)
[11.05.2021 00:37:06] <22> Error           em Veeam.Backup.Core.CCopySnapshotFilesAction.CopyDisks()
[11.05.2021 00:37:06] <22> Error           em Veeam.Backup.Core.CCopySnapshotFilesAction.CopyIrDisks()
[11.05.2021 00:37:06] <22> Error           em Veeam.Backup.Core.CCopySnapshotFilesAction.Do()
[11.05.2021 00:37:06] <22> Error           em Veeam.Backup.Core.CQuickMigrationImpl.DoMigration(CQuickMigrationContext cntx, CQuickMigrationPath path, CBackupSession session, CBackupTaskSession taskSession)

[foggy]

Hi Marciel, thanks for opening a support case, let's see what our engineers can tell after reviewing the log files.

[mbonamigo]

It was advised to perform the Migration directly by Vcenter, so the process was completed.

Thanks.