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frankU32
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Error: Unable to perform parallel VM disk processing

Post by frankU32 » Jul 04, 2019 10:30 am

Hello everyone,

I am getting an usual error I haven't seen before, on just one VM(so far)

Processing [servername] Error: Unable to perform parallel VM disk processing
  • The source is ESXi5.5
  • The target is ESXi6.7
  • The VM has 3 disks attached
  • the VM is hardware version 8, and I am currently unable to change this
  • I am on 9.5u4
  • i am using the same proxy at both ends but it has 6 cores and can run 6 concurrent tasks
has anyone come across this before?

frankU32
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Re: Error: Unable to perform parallel VM disk processing

Post by frankU32 » Jul 04, 2019 10:49 am

To add some more information to this, I have dug it to the hotadd.attacher log file for this job and found errors relating to target permissions

Code: Select all

|An exception was thrown from thread [2944].
| WARN|VDDK logon has failed. Logon specification: [VC/ESX: [SERVERNAME];Port: 443;Login: [Administrator@vsphere.local];VMX Spec: [moref=vm-121];Snapshot mor: [snapshot-126];Transports: [hotadd];Read Only: [false]]. VMDK path: [[Datastore01] SERVERNAME_replica/SERVERNAME Clone-000002.vmdk]. Read only mode: [false].
|VDDK error: 13 (You do not have access rights to this file). Value: 0x000000000000000d
Which is really odd as this is the first time we have replicated this VM and the replication process only created these files this morning, and its not the first VM I have replicated between these clusters, and the others worked fine.

I am going to delete the replication job, delete all the files from the target data store and try again.

frankU32
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Re: Error: Unable to perform parallel VM disk processing

Post by frankU32 » Jul 04, 2019 11:09 am

That doesn't seem to have done anything. I get the same error

Code: Select all

| VixDiskLib: VixDiskLib_Open: Cannot open disk [Datastore01] SERVERNAME_replica/SERVERNAME Clone-000002.vmdk. Error 13 (You do not have access rights to this file) at 5478.
| Hot-Add mutex was released.
| ERR |Command 'Open' has failed.
| >>  |VDDK error: 13 (You do not have access rights to this file). Value: 0x000000000000000d

frankU32
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Re: Error: Unable to perform parallel VM disk processing

Post by frankU32 » Jul 04, 2019 1:29 pm

I have been through this and illuminated all the issues listed

https://www.veeam.com/kb2008

Gostev
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Re: Error: Unable to perform parallel VM disk processing

Post by Gostev » Jul 04, 2019 2:50 pm

Hello, please include the support case ID for this issue, as requested when you click New Topic. Also, please do not include debug log snippets in the forum posts, as we ask in the same note. Thanks!

frankU32
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Re: Error: Unable to perform parallel VM disk processing

Post by frankU32 » Jul 05, 2019 8:25 am 1 person likes this post

ticket ID 03650388

It seems there were some certificate issues between one of my hosts and the storage. Sorted now thanks.

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