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Full Name: Derek Mitchell

Errors - to be concerned

Post by devbuzz »

Looking through my backup job reports I see the following errors periodically:

Error 1:
Processing Error: Unable to deserialize Microsoft SQL information.

Error 2:
Unable to release guest. Details: VSSControl: Failed to freeze guest, wait timeout

Are these a sign that I need to attend to something or change the configuration of my backup?

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Re: Errors - to be concerned

Post by dellock6 »

I'm not aware of the meaning of error1. As per error2, means the performances or some other issue is timing out the VSS freeze process. What kind of machine are you trying to backup?
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Re: Errors - to be concerned

Post by foggy »

Derek, don't forget to provide support case ID when posting about errors or technical issues, as requested when you click New Topic.

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