Feature REQ: Failover to crash consistent from VMware to

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Feature REQ: Failover to crash consistent from VMware to

Veeam Logoby billcouper » Fri May 11, 2018 8:05 am 2 people like this post

Hi,

In some cases we have Hosted Customer backups where we cannot enable Guest Interaction for application aware processing. This could be for many reasons including but not limited to:
* Customer doesn't want to provide us credentials
* Customer doesn't want firewall ports to be opened

In these cases we can enable VMware Tools quiescence in the job settings, which is better than nothing at all, right?
If a customer vm fails to back up 3 times in a row with VMware Tools quiescence, there is no backup of that server.
If a customer has 10 vm's and only 1 fails, we cannot exclude the 1 server, instead we have to turn off quiescence at the job level.

To work around this issue I have a powershell script that detects jobs that failed due to VMware Tools quiescence issues, and re-runs them with quiescence disabled (and then re-enables quiescence after it's done). This is reliable but less than ideal. There are multiple negative side effects of this entire process that are too long winded to mention here.

There are two things that would benefit us in these cases:
1) Ability to selectively exclude individual VM's from having VMware Tools quiescence utilized
2) Option to revert to non-quiesced backup after n fails
billcouper
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[MERGED] VMware Tools retry without quiescence

Veeam Logoby PTide » Sat May 12, 2018 3:32 pm

Hi,

If understood everything correctly, enabling both AAIP and quiescence at the same time will address the issues in the following manner:

1) Ability to selectively exclude individual VM's from having VMware Tools quiescence utilized

With both AAIP and quiescence enabled the job will attempt to process the guest with AAIP and will failover to quiescence for those VMs where AAIP has failed.

2) Option to revert to non-quiesced backup after n fails

If you choose "Try, but ignore failures" in AAIP settings, then it will still perform backup if quiescence fails.

* Customer doesn't want firewall ports to be opened

Have you considered using VIX for that?

Thanks
PTide
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[MERGED] VMware Tools retryVMware Tools retry without quiesc

Veeam Logoby billcouper » Mon May 14, 2018 12:13 am

Thanks for the reply PTide.

VIX could get us around the firewall ports issue, but what if the customer will not provide us credentials?

I'm aware of the AAIP setting to 'Try, but ignore failures' and do use that when it is possible.
However, AAIP requires Administrator credentials on the customer VM, which we will not always have access to.
Guest Processing - User Account for Guest Processing
billcouper
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Re: Feature REQ: Failover to crash consistent from VMware to

Veeam Logoby PTide » Mon May 14, 2018 3:34 pm

Right, the request makes sense.

Thank you for your feedback.
PTide
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