Host-based backup of VMware vSphere VMs.
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rencinas
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Full Name: Ryan Encinas
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Feature Request, SureBackup disables automatic vmware tools update

Post by rencinas »

Hi,

I was wondering if you could make it an option in SureBackup to disable vmware tools update on the vms being verified? It sometimes causes the vm to reboot(as needed), after the tools upgrades, and on the rare occasion where the tools doesn't install/uninstall correctly, it causes the nic not be installed making the VM fail the ping test.

Thanks,
Ryan
PetrM
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Full Name: Petr Makarov
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Re: Feature Request, SureBackup disables automatic vmware tools update

Post by PetrM »

Hi Ryan,

I guess that VMware Tools upgrade on production VM and subsequent incremental run of backup job might be a solid workaround? If the state of VM in backup corresponds to point in time when upgrade was required, then it's expected to face the issue during SureBackup.

Thanks!
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