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- Full Name: Younes Fadil
I am wondering if anyone out there has faced the problem that I am having.
We have few NFS DataStores presented from NetApp to our ESXi hosts. All our ESXi hosts have 2 dedicated interfaces (vmkernel) for NFS traffic, that have IP addresses from a specific network subnet. this subnet is allowed on the default NFS export policy on the netapp. The ESXi hosts also have a separate management interface, and the FQDN of these ESXis will resolve to the IP of the management interface in the DNS. The management network subnet, is not allowed in the NFS export policy.
The problem I have now is, after adding the NetApp to the Veeam configuration and tried to browse/restore from the Netapp snapshots I am not able to, as Veeam is not able to mount the snapshot clone through NFS to any of our ESXi hosts. The error I receive is as follows:
9/6/2018 12:09:03 PM Error Adding NFS datastore /VeeamAUX_VOLUME_A_Restore/ to host esx123.abc.de Error: Failed to mount NFS volume (xxx.xxx.xxx.xxx:/VeeamAUX_VOLUME_A_Restore/). xxx.xxx.xxx.xxx: Fault "PlatformConfigFaultFault", detail "NFS mount xxx.xxx.xxx.xxx:/VeeamAUX_VOL_APP_LINUX_Restore/ failed: The mount request was denied by the NFS server. Check that the export exists and that the client is permitted to mount it."
An error occurred during host configuration.
It seems as if veeam is trying to mount the NFS volume to the esxi (if it's only doing a reverse lookup on the FQDN) using the management IP address - which is of course not allowed in the export. But I cannot be too sure because I couldn't find anything in the log that shows which IP address is veeam using to allow the mount.
now my question is:
1) I tried to find detailed documentation of what exactly happens when this mount operation is triggered, but I couldn't find any. Does anyone know how does Veeam mount the NFS volumes to the esxi and using which IP address/interface?
2) Is there a way we can tell Veeam which interface to use on the ESXi when doing NFS restores?
Any help would be greatly welcome.
- Veeam Software
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- Full Name: Alexander Fogelson
As to your questions, I recommend reviewing this document for better understanding of how backup from storage snapshots works with NetApp/NFS.
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- Full Name: ND40oz
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