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Posts: 13
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Joined: Apr 11, 2017 12:56 pm
Full Name: Alan Raczek

Guest System Catalog is not accessible - the file or dir...

Post by AlanRaczek » May 09, 2017 12:27 pm


On a new installation (never used yet) the Veeam Guest Catalog Service will not start, it is using a domain Service Account. The Windows
event log basically shows: CRegeneratedTraceException: Failed to create folder K:\veeam\Guest System Catalog\WasteBin. The file or directory is courrpted
and unreadable. Manually drilling down the directory structure gives the same error, corrupted and unreadable.

What could be happening? Prior to this I noted a few Veeam services were not started like backup, broker, etc. They started manually but Catalog service will not.

Thank you.


Veeam Software
Posts: 19024
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Joined: Jul 11, 2011 10:22 am
Full Name: Alexander Fogelson

Re: Guest System Catalog is not accessible - the file or dir

Post by foggy » May 09, 2017 9:29 pm

Hi Alan, considering the fact that you had issues with other services, I'd recommend letting support to review your setup. Also, I'd check whether the account used to run the Veeam B&R has the Local Administrator permissions on the backup server.

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