Issue Backup with Veeam 11 on vSphere 5.5

[AbdelO]

Hi Experts !

I have a problem to make my backups with Veeam, I have respected all the requirements, but I have this error:

Error: Failed to open VDDK disk [[datastore] xxx/xxx.vmdk] ( is read-only mode - [true] )
Logon attempt with parameters [VC/ESX: [xxx.xxx.xxx];Port: 443;Login: [xxx];VMX Spec: [moref=vm-5869];Snapshot mor: [snapshot-8557];Transports: [nbd];Read Only: [true]] failed because of the following errors:
Failed to open disk for read.
Failed to upload disk. Skipped arguments: [vddkConnSpec>];
Agent failed to process method {DataTransfer.SyncDisk}.


I login well with my account Administrator@vsphere.local

Could you help me?

Thanks in advance

[Mildur]

Hello,

That sounds like a technical issue. Please provide a support case ID for this issue, as requested when you click New Topic.
Without case number, the topic will eventually be deleted by moderators.
If you like to ask questions about technical issues without a support case, then you can try https://community.veeam.com/.

Best regards,
Fabian

PS: support can only help if you upload logs https://www.veeam.com/kb1832

[AbdelO]

Hello Fabian,

I already open a case : Case # 05889568

Thanks

[Mildur]

Thanks for the case number.
Let's wait and see what our support team finds in the log files.

Best,
Fabian

[Regnor]

@AbdelO: I hope you're aware that vSphere 5.5 does have some very critical security vulnerabilities and shouldn't be running anymore. So hopefully you're taking your last backups before migrating to a newer version?

[AbdelO]

Hi,

Yes I am aware of this and we are planning to migrate our vSphere solution.

But currently not having a backup solution, we would like to do our backup before the migration of vsphere