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kln@veritegroup.com
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License Install Failure 1-Socket-standard -> Trial

Post by kln@veritegroup.com » Feb 09, 2015 8:07 pm

So I am trying to install a trial license over the currently valid 1 socket standard license I have. I recently upgraded my ESXi host to have 2 sockets and am waiting to hear back from Veeam sales for the upgrade license. I thought while I wait, it would be nice to just put a trial license in place.

Here's my steps:
launch Backup and Recovery -> File -> About -> License -> Install License -> select the trial license file I got from the member area of the veeam site. I get a noticed popup that says "License is not installed."

So my question is, are you not allowed to install a trial license over a standard license? Or is this something I should open a support issue for?

Thanks,
Kenny

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Re: License Install Failure 1-Socket-standard -> Trial

Post by v.eremin » Feb 10, 2015 9:08 am

What product version you have? And what version the license has been issued for? Thanks.

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