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rreed
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Random SCSI HDD's suddenly VDDK's??

Post by rreed » Jan 12, 2016 2:58 pm

This started happening a few days ago, jobs (specifically, VM's in the jobs) randomly failing w/ "Error: Failed to open VDDK disk [blah-blah-etc. enter the VM disk name/path here, failed to open disk for read, failed to upload disk." I understand this to indicate Veeam thinks these existing drives have suddenly become IDE HDD's? Which they haven't. They're plain, straight-forward SCSI HDD's. It happens randomly and sporadically. The same job/VM might run fine next time. Tomorrow, it'll happen elsewhere.

These are existing jobs that were working about as well as they can in our environment. Regarding this particular issue, this just started happening. VM's added through vCenter, not through a host. We're all clustered/SAN so source/Veeam storage should all be commonly accessible, otherwise we'd know we have bigger issues. We're currently running under only one vCenter and one data center w/in VMware environment.

VMware 6.0 3247720 (CBT fix applied previously, this started happening some days/weeks after), VBR 8.0 2084.
VMware 6
Veeam B&R v9
Dell DR4100's
EMC DD2200's
EMC DD620's
Dell TL2000 via PE430 (SAS)

alanbolte
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Re: Random SCSI HDD's suddenly VDDK's??

Post by alanbolte » Jan 12, 2016 3:21 pm

rreed wrote:"Error: Failed to open VDDK disk [blah-blah-etc. enter the VM disk name/path here, failed to open disk for read, failed to upload disk." I understand this to indicate Veeam thinks these existing drives have suddenly become IDE HDD's?
No, it just indicates a general problem reading the VMDK. More details will be available in the debug logs. I recommend opening a support case, and listing your case number here.

rreed
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Re: Random SCSI HDD's suddenly VDDK's??

Post by rreed » Jan 12, 2016 4:54 pm

Support case #01396180.
VMware 6
Veeam B&R v9
Dell DR4100's
EMC DD2200's
EMC DD620's
Dell TL2000 via PE430 (SAS)

rreed
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Posts: 354
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Re: Random SCSI HDD's suddenly VDDK's??

Post by rreed » Jan 28, 2016 3:29 pm 3 people like this post

Somewhere around reinstalling VMware Tools and removing/reinstalling all Veeam proxy services on my proxies, and svmotioning my VM's around to freshen up their spot on the datastores, the problem went away. Many thanks, Veeam Support.
VMware 6
Veeam B&R v9
Dell DR4100's
EMC DD2200's
EMC DD620's
Dell TL2000 via PE430 (SAS)

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