Replication doesn't work after upgrading to build 11.0.1.1261 P20230227 - CVE Patch

[nortalf]

Hello there,

today I upgraded B&R to the build 11.0.1.1261 P20230227 https://www.veeam.com/kb4424 , but after the upgrade replication jobs started to fail. I already tried to find where the issue is (new job, different VMs, different destination) but nothing did help.

The error is always the same:

Processing *vmname* Error: Method not found: 'Void Veeam.Backup.ViSoap.CSoapConnection.UpdateNetworkAdapter2Vm(System.String, Int32, System.String, Veeam.Backup.ViSoap.IPortGroupInfo, Boolean, Boolean, System.String)'.

*vmname* Error 13:05:16 13:06:06 0 B 0 B 0 B 0:00:50 Processing configuration Error: Method not found: 'Void Veeam.Backup.ViSoap.CSoapConnection.UpdateNetworkAdapter2Vm(System.String, Int32, System.String, Veeam.Backup.ViSoap.IPortGroupInfo, Boolean, Boolean,

Does anyone experience the same issue?

Thank you for any clue.

[Mildur]

Hello,

That sounds like a technical issue. Please provide a support case ID for this issue, as requested when you click New Topic.
Without case number, the topic will eventually be deleted by moderators.

I checked support cases from the last 24 hours and couldn't find something similar. Please give our support team the chance to analyze your log files.

Best regards,
Fabian

PS: support can only help if you upload logs https://www.veeam.com/kb1832

[nortalf]

Hello, thanks for your reply.

Support ID: #05926871

[Mildur]

Thanks.

I have replaced your contract number (#02) with the case number (#05).
The case is missing the log files of your backup server. Could you please provide a current log package in the case?

Best,
Fabian

[nortalf]

Sure, I already did. Thank you for help.

[jimboose]

I have the same problem.
Will you reply in this thread when there is a solution?
Or should I also create a support case?

[Mildur]

Hi Jim

It would be helpful if you also can open a support case.
If it‘s a bug, each log bundle can help to solve it.

Best,
Fabian

[nortalf]

I have the same problem.
Will you reply in this thread when there is a solution?
Or should I also create a support case?

I will, but I have no solution yet. I'm trying to solve this with Veeam support but they only keep providing me fix_patches for the previous version which cannot be installed...

[dristie]

Case: #05938109

[gda]

Hello,

I have the same issue with Veeam Cloud Connect and tenant VM replica. Case : #05928338.

Veeam R&D are working on a fix but no update since 2 days and I discover yesterday, that the error appears during an Instant VM Recovery too.

This is not just related to Veeam VM replication.

Regards,

[nortalf]

Today I finally received the correct patch from Veeam support which fixed the issue. The problem is solved. This topic can be also closed,

[gda]

Fix : https://www.veeam.com/kb4352