replication job fails with error Failed to open VDDK disk

[tamirh]

[ID# 03901205] replication job fails with error Failed to open VDDK disk

Hi

vcsa 6.7 in linked mode to vcsa in DR site
ESXi, 6.7.0, 13981272

* tried removing the destination ESXi and re-adding it to vcenter
* the veeam proxy machine sits on the destination ESXi server.
* vcsa in DR is on the save network with ESXi destination server

problem:

we are replicating a vm machine from production vcenter to DR using Veeam Backup & Replication
when trying to replicate a machine, the process fails with error:

Code: Select all

Processing HPTVM-5.2 Error: Failed to open VDDK disk [[DS_DR_Verint_1] HPTVM-5.2_replica_1/HPTVM-5.2.vmdk] ( is read-only mode - [false] ) Logon attempt with parameters [VC/ESX: [vcsadr01.domain.net];Port: 443;Login: [user];VMX Spec: [moref=vm-231];Snapshot mor: [snapshot-232];Transports: [nbd];Read Only: [false]] failed because of the following errors: Failed to open disk for write. Failed to download disk. Reconnectable protocol device was closed. Failed to upload disk. Ag

logs are showing these errors

Code: Select all

[29.12.2019 16:53:16] <   312> vdl| [vddk] NBD_ClientOpen: attempting to create connection to vpxa-nfc://[Infinibox_DR_Verint_1] HPTVM-5.2_replica_1/HPTVM-5.2.vmdk@esxdr01.domain.net:902
[29.12.2019 16:53:16] <   312> vdl| [vddk] Started up WSA
[29.12.2019 16:53:16] <   312> vdl| [vddk] CnxOpenTCPSocket: Couldn't set early TCP timeout connecting to server esxdr01.domain.net:902: 19
[29.12.2019 16:53:31] <   312> vdl| WARN|[vddk] SSL: Unknown SSL Error
[29.12.2019 16:53:31] <   312> vdl| [vddk] SSL Error: error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed
[29.12.2019 16:53:31] <   312> vdl| WARN|[vddk] SSL: connect failed (1)

any idea?

[veremin]

Seems like certificates installed on virtual hosts cannot be verified on a machine backup server is installed on or something. So, I'd start with investigating certificate-related issues. Thanks!

[baselhamad]

Did you ever find a solution to this issue? I have the same issue.


Thanks!

[veremin]

The ticket was closed due to no response from the customer. So, kindly, open your own support ticket and share its number here. Thanks