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ddockter
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Replications failing periodically

Post by ddockter » Feb 25, 2017 3:07 pm

I've been battling an issue with replications failing over the past several months. This is happening for multiple VMs. Sometimes the replication will complete on a retry, but sometimes not. Also on other days replication will complete on the first try. Below is what I see in the agent log on the Veeam proxy. I'm on Veeam B&R v 9.0.0.1715

I've been battling periodic replication failures for several months. This is happening for multiple VMs. Sometimes the replication will complete on a retry, but other times not. Below is what I see in the agent log.

Code: Select all

[25.02.2017 03:17:12] <  6680> dsk| WARN|VDDK logon has failed. Logon specification: [VC/ESX: [172.28.170.206];Port: 902;Login: [root];VMX Spec: [moref=303];Snapshot mor: [303-snapshot-2959];Transports: [nbd];Read Only: [false]]. VMDK path: [[VMDatastore1] Metafile-new/Metafile-new-000001.vmdk]. Read only mode: [false].
[25.02.2017 03:17:12] <  6680> dsk| >>  |VDDK error: 13 (You do not have access rights to this file). Value: 0x000000000000000d
[25.02.2017 03:17:12] <  6680> dsk| >>  |Failed to open virtual disk [VMDatastore1] Metafile-new/Metafile-new-000001.vmdk (flags: 0)
[25.02.2017 03:17:12] <  6680> dsk|       Opening VDDK disk. Logon information: [viConnRef: 172.28.170.206;host: 172.28.170.206;login: root;SOAP port: 443;Authd port: 902;VIC port: 443;Datacenter: ha-datacenter;Datacenter (mor): ha-datacenter;Snapshot: 303-snapshot-2959;VMX: [VMDatastore1] Metafile-new/Metafile-new.vmx;VMDK: [VMDatastore1] Metafile-new/Metafile-new-000001.vmdk;Transports: nbd]. Failed.
[25.02.2017 03:17:12] <  6680> dt |     Opening disk. Disk path: [vddk://<vddkConnSpec><viConn name="172.28.170.206" authdPort="902" vicPort="443" /><vmxPath vmRef="303" datacenterRef="ha-datacenter" datacenterInventoryPath="ha-datacenter" snapshotRef="303-snapshot-2959" datastoreName="VMDatastore1" path="Metafile-new/Metafile-new.vmx" /><vmdkPath datastoreName="VMDatastore1" path="Metafile-new/Metafile-new-000001.vmdk" /><transports seq="nbd" hotAddRedirection="1" /><readBuffer size="4194304" /></vddkConnSpec>]. Is read-only: [false]. Failed.
[25.02.2017 03:17:12] <  6680> dt |   Performing disk download. Failed.
[25.02.2017 03:17:12] <  6680> srv| Running disk data transfer ProtoEx dispatch loop. Failed.
[25.02.2017 03:17:12] <  6680> srv| ERR |Failed to open VDDK disk [[VMDatastore1] Metafile-new/Metafile-new-000001.vmdk] ( is read-only mode - [false] )
[25.02.2017 03:17:12] <  6680> srv| >>  |--tr:{
[25.02.2017 03:17:12] <  6680> srv| >>  |--tr:VDDK error: 13 (You do not have access rights to this file). Value: 0x000000000000000d
[25.02.2017 03:17:12] <  6680> srv| >>  |Failed to open virtual disk [VMDatastore1] Metafile-new/Metafile-new-000001.vmdk (flags: 0)
[25.02.2017 03:17:12] <  6680> srv| >>  |Logon attempt with parameters [VC/ESX: [172.28.170.206];Port: 902;Login: [root];VMX Spec: [moref=303];Snapshot mor: [303-snapshot-2959];Transports: [nbd];Read Only: [false]] failed because of the following errors:
[25.02.2017 03:17:12] <  6680> srv| >>  |--tr:}
[25.02.2017 03:17:12] <  6680> srv| >>  |Failed to open disk for write.
[25.02.2017 03:17:12] <  6680> srv| >>  |--tr:Failed to create live disk target.
[25.02.2017 03:17:12] <  6680> srv| >>  |Failed to download disk.
[25.02.2017 03:17:12] <  6680> srv| >>  |--tr:Disk download failed.
[25.02.2017 03:17:12] <  6680> srv| >>  |--tr:Unable to run ProtoEx server session.
[25.02.2017 03:17:12] <  6680> srv| >>  |--tr:Failed to handle ProtoEx session.
[25.02.2017 03:17:12] <  6680> srv| ERR |Server session thread has failed.
[25.02.2017 03:17:12] <  6680> srv| >>  |Failed to open VDDK disk [[VMDatastore1] Metafile-new/Metafile-new-000001.vmdk] ( is read-only mode - [false] )
[25.02.2017 03:17:12] <  6680> srv| >>  |--tr:{
[25.02.2017 03:17:12] <  6680> srv| >>  |--tr:VDDK error: 13 (You do not have access rights to this file). Value: 0x000000000000000d
[25.02.2017 03:17:12] <  6680> srv| >>  |Failed to open virtual disk [VMDatastore1] Metafile-new/Metafile-new-000001.vmdk (flags: 0)
[25.02.2017 03:17:12] <  6680> srv| >>  |Logon attempt with parameters [VC/ESX: [172.28.170.206];Port: 902;Login: [root];VMX Spec: [moref=303];Snapshot mor: [303-snapshot-2959];Transports: [nbd];Read Only: [false]] failed because of the following errors:
[25.02.2017 03:17:12] <  6680> srv| >>  |--tr:}
[25.02.2017 03:17:12] <  6680> srv| >>  |Failed to open disk for write.
[25.02.2017 03:17:12] <  6680> srv| >>  |--tr:Failed to create live disk target.
[25.02.2017 03:17:12] <  6680> srv| >>  |Failed to download disk.
[25.02.2017 03:17:12] <  6680> srv| >>  |--tr:Disk download failed.
[25.02.2017 03:17:12] <  6680> srv| >>  |--tr:Unable to run ProtoEx server session.
[25.02.2017 03:17:12] <  6680> srv| >>  |--tr:Failed to handle ProtoEx session.
[25.02.2017 03:17:12] <  6680> srv| >>  |An exception was thrown from thread [6680].
[25.02.2017 03:17:12] <  6680> srv| Closing server socket.
[25.02.2017 03:17:12] <  2028> srv|   Clearing finished srv. sessions.

P.Tide
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Re: Replications failing periodically

Post by P.Tide » Feb 25, 2017 4:58 pm

Hi,

Please check this KB for possible solutions. If nothing helps please contact our support team directy and post your case ID here.

Thank you.

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