SSL Error with ESXi 5.5 & Veeam 7

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SSL Error with ESXi 5.5 & Veeam 7

Veeam Logoby anakim » Tue Dec 29, 2015 1:23 pm

Hy,

i have updated my ESXi Host 5.5 update 3b and now i have trouble with my Backupjobs.
They all cancle with the "Error: Client error: NFC storage connection is unavailable .. Failed to establish connection with the SSL Server.... etc."

I read a lot of threads here an tested the solution to reactivate the SSLv3 Option /etc/vmware/config. After restart and test with my Jobs always the same ..
Have anybody some an other idea

thx
Anakim
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Re: SSL Error with ESXi 5.5 & Veeam 7

Veeam Logoby v.Eremin » Tue Dec 29, 2015 1:39 pm

We had several issues related to disabled SSLv3. All of them have been fixed in VB&R 8 Update 3. So, might be worth updating and seeing whether the issue persists. Thanks.
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Re: SSL Error with ESXi 5.5 & Veeam 7

Veeam Logoby anakim » Tue Dec 29, 2015 4:52 pm

I have updated and install the latest fix.
Now it works fine.

Thx
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Re: SSL Error with ESXi 5.5 & Veeam 7

Veeam Logoby v.Eremin » Wed Dec 30, 2015 11:51 am

Great! That's why it's always recommended to stick to the latest product version in order to avoid known issues. Thanks.
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Re: SSL Error with ESXi 5.5 & Veeam 7

Veeam Logoby y2kade » Wed Jan 20, 2016 5:00 pm

Hello. I'm running into a similar issue EXCEPT I'm running on Veeam 6.5 (yes... I know I probably need to upgrade). I recently upgraded my virtual environment to vSphere 5.5 update 3b and now all my jobs are reporting the same error Anakim mentioned... "Error: Client error: NFC storage connection is unavailable." I tried re-enabling SSLv3 on the hypervisor and that hasn't resolved the issue. Has anyone come up with a workaround without updating Veeam software?
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Re: SSL Error with ESXi 5.5 & Veeam 7

Veeam Logoby Vitaliy S. » Thu Jan 21, 2016 10:50 am

The issue might relate to the fact that Veeam B&R v6.5 doesn't support vSphere 5.5, so it is definitely worth upgrading.
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Re: SSL Error with ESXi 5.5 & Veeam 7

Veeam Logoby y2kade » Thu Jan 21, 2016 11:26 am

Wow... good to know. My manager's working on getting upgraded licenses for Veeam. Thanks for the reply.
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Re: SSL Error with ESXi 5.5 & Veeam 7

Veeam Logoby Vitaliy S. » Thu Jan 21, 2016 12:08 pm

Here you can review more details on Veeam B&R and supported versions of vSphere/Hyper-V > [ALL VERSIONS] Current version is 9.0.0.902 (Jan 12, 2016)
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Re: SSL Error with ESXi 5.5 & Veeam 7

Veeam Logoby asen.kostov » Wed Feb 03, 2016 1:01 pm

I have similar issue with veeam 7. When i upgrade to ESXi 5.5 u3 build 3248547 all my backup's fail with error

Processing 'XXX' Error: Client error: NFC storage connection is unavailable. Storage: [stg:datastore-5162,nfchost:host-121,conn:vcenter]. Storage display name: [v3700_2 RAID 5].
Failed to create NFC download stream. NFC path: [nfc://conn:vcenter,nfchost:host-121,stg:datastore-5162@PXXXXX.vmx].

I try add all ESXi to host file of Veeam backup Sever but it doesn't work
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Re: SSL Error with ESXi 5.5 & Veeam 7

Veeam Logoby foggy » Wed Feb 03, 2016 1:51 pm

Please upgrade to the latest version, should help.
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Re: SSL Error with ESXi 5.5 & Veeam 7

Veeam Logoby asen.kostov » Wed Feb 03, 2016 3:01 pm

Latest ver you mean Veaam 9 ?

any other trip's and tricks not evolving byeing new licensing in this Q ?
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Re: SSL Error with ESXi 5.5 & Veeam 7

Veeam Logoby foggy » Wed Feb 03, 2016 3:05 pm

Either v8 Update 3 or v9. No other hints from the top of my head. Upgrading is always a first step towards addressing known issues.
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Re: SSL Error with ESXi 5.5 & Veeam 7

Veeam Logoby LamboMan » Wed Feb 03, 2016 10:25 pm

I have the same problem on a few hosts that is running 5.5 u3. Is there a workaround? I don't have the budget this year to upgrade all my Veeam licenses. I thought Veeam 7 is suppose to support anything 5.5. I won't have money until next year to upgrade everything to ESXi 6.X and I will buy Veeam 9 at that time. Please help if possible. Thank you.
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Re: SSL Error with ESXi 5.5 & Veeam 7

Veeam Logoby foggy » Thu Feb 04, 2016 9:42 am

v7 did support actual vSphere 5.5 builds at the time, provided the latest patch was installed (7.0.0.871). Issues around newer vSphere 5.5 builds were fixed in v8 Update 3. Just for your information, you're running Veeam B&R that is not supported any longer.
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Re: SSL Error with ESXi 5.5 & Veeam 7

Veeam Logoby dellock6 » Fri Feb 05, 2016 11:08 am 1 person likes this post

The error you are facing is related to the new SSL behaviour introduced in vSphere 6.0 u1 and 5.5 u3. Both are supported as Alexander said with Veeam v8 Update 3:

https://www.veeam.com/kb2063

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