Discussions specific to the VMware vSphere hypervisor
Post Reply
Gostev
SVP, Product Management
Posts: 23600
Liked: 3112 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: vSphere 6.5U2 support

Post by Gostev » Aug 27, 2018 11:23 am

No news. I will of course update this topic as soon as we get any material update from VMware.

law999
Service Provider
Posts: 8
Liked: never
Joined: Feb 20, 2017 2:34 pm
Full Name: James Law
Contact:

Re: vSphere 6.5U2 support

Post by law999 » Aug 28, 2018 1:33 pm

We will need to patch our hosts to the latest due to the "L1 Terminal Fault"

Gostev, What would be the recommendation. go straight to 6.7?

btmaus
Expert
Posts: 138
Liked: 10 times
Joined: Jul 17, 2015 9:02 am
Full Name: Glenn L
Contact:

[MERGED] A question on version compatibility

Post by btmaus » Aug 30, 2018 5:00 am

Hello,

We are currently on vSphere Appliance 6.5 U1 and want to update to U2c.
Our ESXI is currently on 6.5 build 73886907.
We are running Veeam 9.5 3a.

We need to upgrade our VMware ESXI hosts and vCenter servers to the latest version of 6.5.
I would like to confirm whether this is compatible with vSphere vCenter Server Appliance 6.5 U2c build 9451637?
The ESXI version that we want to upgrade to along with vCenter will be 6.5 U2 build 9298722.

I found this article from Veeam:
https://www.veeam.com/kb2443

It means that there is support and compatibility however there is an exception to this.
Can you please provide more information around the exception and confirm whether the above mentioned versions are compatible and supported?

Thanks

Case ID: #03170017

DGrinev
Veeam Software
Posts: 1425
Liked: 165 times
Joined: Dec 01, 2016 3:49 pm
Full Name: Dmitry Grinev
Location: St.Petersburg
Contact:

Re: A question on version compatibility

Post by DGrinev » Aug 30, 2018 12:01 pm

Hi Glenn,

There is still an issue with the vSphere 6.5 U2 on the VMware side, it would be better to wait.
Please read this discussion for additional information. Thanks!

btmaus
Expert
Posts: 138
Liked: 10 times
Joined: Jul 17, 2015 9:02 am
Full Name: Glenn L
Contact:

Re: vSphere 6.5U2 support

Post by btmaus » Aug 31, 2018 12:44 am

Thanks for the reply DGrinev.

Is there any "official" KB article from Veeam or VMware, that specifics what the problem is and what issues are experienced?
Would it crash a VMware host for example, or does it only affect Veeam services?

I'm trying to find out what exactly "doesn't work" or is affected, as our management team requires the information for CAB changes.

Thanks!

DGrinev
Veeam Software
Posts: 1425
Liked: 165 times
Joined: Dec 01, 2016 3:49 pm
Full Name: Dmitry Grinev
Location: St.Petersburg
Contact:

Re: vSphere 6.5U2 support

Post by DGrinev » Aug 31, 2018 2:30 pm 1 person likes this post

Hi Glenn,

I ran through the topic and here you can find the information about the issue:
1. Issues confirmed by tests
2. A brief explanation by Gostev
3. Another description by Gostev

Thanks!

williampu
Influencer
Posts: 14
Liked: never
Joined: Sep 08, 2017 1:26 am
Full Name: William Pu
Contact:

Re: vSphere 6.5U2 support

Post by williampu » Sep 03, 2018 12:17 am

@jamcool
The esxi hosts were rolled back to the previous version and everything worked.
I've asked the VMware guys to delay upgrades to 6.5U2 until I get an all-clear from Veeam.
Hopefully it won't take too long until a hotfix is available.

late
Influencer
Posts: 12
Liked: never
Joined: Mar 10, 2015 12:43 pm
Full Name: Late
Contact:

Re: vSphere 6.5U2 support

Post by late » Sep 03, 2018 5:52 am

Thanks for the clarification DGrinev. We are in a process of updating our hosts from 5.5U2 to a newer version. It would make sense for us to go to version 6.7 but the problem is that we have couple of hosts that only support ESXi up to 6.5U2. So 6.7 isn't really an option for us. About the issues described in this thread: have you been able to resolve any of them or are they all related to VMware and you are waiting for their actions? And have the issues affected multiple Veeam users or are they all more or less individual cases? Thanks!

Gostev
SVP, Product Management
Posts: 23600
Liked: 3112 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: vSphere 6.5U2 support

Post by Gostev » Sep 03, 2018 4:20 pm

Late, the issue is related to a regression in vSphere 6.5 U2, so we're waiting for VMware to recognize and fix one.
The issue is isolated to over-provisioned environments with heavily loaded hosts (so more or less individual cases).

late
Influencer
Posts: 12
Liked: never
Joined: Mar 10, 2015 12:43 pm
Full Name: Late
Contact:

Re: vSphere 6.5U2 support

Post by late » Sep 04, 2018 8:42 am

Hi Gostev and thank you for the information!

Mermaid
Veeam Software
Posts: 29
Liked: 2 times
Joined: Apr 02, 2018 4:16 am
Full Name: Satoko Takahashi
Contact:

Re: vSphere 6.5U2 support

Post by Mermaid » Sep 13, 2018 4:41 am 2 people like this post


bthorne
Novice
Posts: 5
Liked: never
Joined: Jul 31, 2017 5:27 am
Full Name: Bernard Thorne
Contact:

[MERGED] Is it safe to Upgrade vSphere 6.5U2

Post by bthorne » Sep 13, 2018 8:18 am

Hello Veeam,

Can we please get some offical details on the current issues customers are facing if they update.

Veeam version : 9.5 update 3 and will upgrade to 3a
Vmware version: 6.5

1. since we do SAN direct are we impacted ?
2. if you dont upgrade vCentre but upgrade the hosts to 6.5 U2 are we ok?
3.Have many customers had issues with the upgrade ?
4: is there any more info out there about this ?

Thank you very much

The kb arcticle still only has the original information of https://www.veeam.com/kb2443.

foggy
Veeam Software
Posts: 17390
Liked: 1443 times
Joined: Jul 11, 2011 10:22 am
Full Name: Alexander Fogelson
Contact:

Re: vSphere 6.5U2 support

Post by foggy » Sep 13, 2018 11:40 am

Hi Bernard, please review information in this thread for details. Thanks.

bhnelson
Lurker
Posts: 2
Liked: 2 times
Joined: Oct 01, 2018 5:32 pm
Full Name: Brian Nelson
Contact:

Re: vSphere 6.5U2 support

Post by bhnelson » Oct 01, 2018 5:48 pm 1 person likes this post

Mermaid wrote:
Sep 13, 2018 4:41 am
FYI

https://kb.vmware.com/s/article/56453
This kb seems to describe the exact problem I'm having. However, it does not sound at all like the issue(s) described in this thread (random failures based on high host load).
It also says it affects both 6.5 U2 and 6.7 while Veeam says 6.7 is fine.
Can someone comment further?

Thanks!

rimvydukas
Enthusiast
Posts: 93
Liked: 5 times
Joined: Jun 04, 2013 8:15 am
Contact:

Re: vSphere 6.5U2 support

Post by rimvydukas » Oct 02, 2018 4:46 am

Hi,

Dear Gostev. I just started migration to 6.5 version. I choosed to use 6.5 U1g, build 7388607. Is this build safe from the CPU regression issue? Was it solely brought by 6.5U2?

Post Reply

Who is online

Users browsing this forum: Brad.linch, danlamb33, tblime and 30 guests