Quick question before opening a ticket, is there anything generic to check to see why a guest won't freeze, we have no capability of using RPC as we are credit card company with isolated networks so we use the VMware API VIX, When I test the credentials in the job I get the obvious RPC failure but VIX is sucesfull. I then run the job and every time I get the error.
Unable to release guest. VSSControl failed to freeze guest over Vmware API wait timeout.
We are V-sphere 6 update 2 all VM servers use hardware version 11 and the latest vmware tools