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KasterBlaster
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Full Name: Sasa Petrov
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[Failed] Backup Configuration Job (1 machines)

Post by KasterBlaster » Mar 24, 2020 9:45 am

I have this problem last 2 days, backups are going on normally, does it affect the correctness of the backups and how do i solve this problem, thanks in advance.

"Encryption is disabled, credentials will not be included in the backup

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3/24/2020 10:03:58 AM Error Unable to connect to SQL Server ***\VEEAMSQL2016. Connection Timeout Expired. The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement. This could be because the pre-login handshake failed or the server was unable to respond back in time. The duration spent while attempting to connect to this server was - [Pre-Login] initialization=20006; handshake=0;
3/24/2020 10:03:58 AM Error Processing configuration VeeamBackup at ***\VEEAMSQL2016
3/24/2020 10:03:58 AM Error Unable to connect to SQL Server ***\VEEAMSQL2016. Connection Timeout Expired. The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement. This could be because the pre-login handshake failed or the server was unable to respond back in time. The duration spent while attempting to connect to this server was - [Pre-Login] initialization=20006; handshake=0;"

wishr
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Re: [Failed] Backup Configuration Job (1 machines)

Post by wishr » Mar 24, 2020 9:54 am

Hi Sasa,

When you encounter a technical error it's always recommended to raise a support case immediately to get a solution asap, as our ability to troubleshoot through the forum is limited. Please, let us know your case ID once you have it for reference purposes. Also note, that according to our forum rules any topic not having a case ID will be eventually removed by forum moderators.

Thanks

KasterBlaster
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Re: [Failed] Backup Configuration Job (1 machines)

Post by KasterBlaster » Mar 24, 2020 10:02 am

How to get case ID?

KasterBlaster
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Re: [Failed] Backup Configuration Job (1 machines)

Post by KasterBlaster » Mar 24, 2020 10:58 am

04078743 case ID

foggy
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Re: [Failed] Backup Configuration Job (1 machines)

Post by foggy » Mar 24, 2020 12:27 pm

It doesn't affect VM backups but Veeam B&R configuration backup. Here's another thread for reference, but please continue looking into this with the help of our engineers.

KasterBlaster
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Re: [Failed] Backup Configuration Job (1 machines)

Post by KasterBlaster » Mar 24, 2020 3:05 pm

Thank you for answer, I'll waiting further for engineers opinion.

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