Host-based backup of Microsoft Hyper-V VMs.
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chanklish
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The system cannot find the file specified. Failed to process [isFileExists]

Post by chanklish »

hello
i have hyper-V on server 2019 and veeam 11
i am facing this error : The system cannot find the file specified.Failed to process [isFileExists]
i changed the checkpoint location as shown in previous KB (older version : https://www.veeam.com/kb2890)
disabled/enabled checkpoints
renamed VM name
application aware on/off

but this did not solve the issue

server is fully updated

this is the last task logs

#Edit by Mildur: Logs removed
Mildur
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Re: The system cannot find the file specified. Failed to process [isFileExists]

Post by Mildur »

Hello,

That sounds like a technical issue. Please provide a support case ID for this issue, as requested when you click New Topic.
Without case number, the topic will eventually be
deleted by moderators
.

I will remove the logs. Logs should not be posted here. The Debug Logs must be collected and uploaded to a Veeam Support Case.

Best regards,
Fabian

PS: support can only help if you upload logs https://www.veeam.com/kb1832
Product Management Analyst @ Veeam Software
Mildur
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Re: The system cannot find the file specified. Failed to process [isFileExists]

Post by Mildur »

Yes, you can. For Users of the community edition, support will be provided on a best effort basis.

Just follow this article: https://www.veeam.com/kb1771
You can choose Veeam Community Edition on the product list.
Product Management Analyst @ Veeam Software
chanklish
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Re: The system cannot find the file specified. Failed to process [isFileExists]

Post by chanklish » 1 person likes this post

case number :Case #05383719
chanklish
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Re: The system cannot find the file specified. Failed to process [isFileExists]

Post by chanklish »

using a hostname worked , but ip is working on an older server on the same NAS
weird.
Mildur
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Re: The system cannot find the file specified. Failed to process [isFileExists]

Post by Mildur »

Thanks for the update.
Which hostname are you referring to?
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chanklish
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Re: The system cannot find the file specified. Failed to process [isFileExists]

Post by chanklish »

the storage hostname instead of the ip address
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