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Starman
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Backup Job copy help

Post by Starman »

One of my backup copy jobs continues to report that its successful but has errors in it:

Failed to transform full backup. Terminated (date)
Failed to create restore point (date)
Patch failed


Advice to rectify the backup copy job?

Thank you!
foggy
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Re: Backup Job copy help

Post by foggy »

Todd, with all technical issues please contact support directly, as it is advised when you click New Topic. Thanks.
magix
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Re: Backup Job copy help

Post by magix »

I have exactly the same problem ! Would have been interesting to know the reason for this problem...
foggy
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Re: Backup Job copy help

Post by foggy »

Denis, please contact technical support directly, as it is advised above. The OP did not provide his case ID to track nor he came back to update the thread with the resolution.
alabardee
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Re: Backup Job copy help

Post by alabardee »

Does anyone have a resolution? please share?
Vitaliy S.
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Re: Backup Job copy help

Post by Vitaliy S. »

Ansen, unfortunately neither of the OPs did share their case ID, so I cannot provide you with the resolution.
pfguglielmi
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Re: Backup Job copy help

Post by pfguglielmi »

Hi Vitaly,

Similar case here with a customer. Case ID is 00511356.

Thanks!
Pierre-François.
anbeca
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Re: Backup Job copy help

Post by anbeca »

Hi

I have the same problem. Up to now I did not open a case. Maybe someone can give a hint here?

Thanks
Carsten Krämer
veremin
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Re: Backup Job copy help

Post by veremin »

The customer with the mentioned support ticket seemed to have several issues - some of them were related to the target device being unable to respond in acceptable amount of time, some to the backup copy chain being corrupted. So, it's better to open your own case and let support ticket investigate your situation more thoroughly. Thanks.
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