Host-based backup of VMware vSphere VMs.
Post Reply
jbarrow.viracoribt
Expert
Posts: 184
Liked: 18 times
Joined: Feb 15, 2013 9:31 pm
Full Name: Jonathan Barrow
Contact:

Hard disk 2 (5.0 GB) 0.0 KB read at 0 KB/s [00666177]

Post by jbarrow.viracoribt »

Random jobs, random vm's, same issue. On occasion we get disks that just sit at this step for ages (until the job is killed). I need to know what's causing this.

Image

S-VEA-PRO-APP-9 is a VM at the production site.
S-VEA-DR-APP-8 is a VM at the DR/replication site.

Both sites are connected via 10G Ethernet and are separated by a parking lot (so we know communication between buildings is good).

Any thoughts?
foggy
Veeam Software
Posts: 21069
Liked: 2115 times
Joined: Jul 11, 2011 10:22 am
Full Name: Alexander Fogelson
Contact:

Re: Hard disk 2 (5.0 GB) 0.0 KB read at 0 KB/s [00666177]

Post by foggy » 1 person likes this post

The exact operation the job is stuck on should be clear from logs, so let's see what our engineers could say after reviewing them.
jbarrow.viracoribt
Expert
Posts: 184
Liked: 18 times
Joined: Feb 15, 2013 9:31 pm
Full Name: Jonathan Barrow
Contact:

Re: Hard disk 2 (5.0 GB) 0.0 KB read at 0 KB/s [00666177]

Post by jbarrow.viracoribt »

Nothing came of the log upload.

Tech support suggested that we change our DR proxies to Network mode instead of using HotAdd there.

So now we have our PROD proxies using HotAdd retrieving data which then pass that data over to our DR proxies which use NBD to write the data.

I will know later if this fixes things up.
veremin
Product Manager
Posts: 20270
Liked: 2252 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: Hard disk 2 (5.0 GB) 0.0 KB read at 0 KB/s [00666177]

Post by veremin »

Have they said why hot add mode made replication jobs stuck? Thanks.
jbarrow.viracoribt
Expert
Posts: 184
Liked: 18 times
Joined: Feb 15, 2013 9:31 pm
Full Name: Jonathan Barrow
Contact:

Re: Hard disk 2 (5.0 GB) 0.0 KB read at 0 KB/s [00666177]

Post by jbarrow.viracoribt »

v.Eremin wrote:Have they said why hot add mode made replication jobs stuck? Thanks.
No, very disappointing. The case is still open. Open since 10-28. I haven't heard jack about anything found in the logs on any of the logs I've uploaded.
Vitaliy S.
VP, Product Management
Posts: 27055
Liked: 2710 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Hard disk 2 (5.0 GB) 0.0 KB read at 0 KB/s [00666177]

Post by Vitaliy S. » 1 person likes this post

Please be aware that you can escalate your case if you do not like how your ticket is treated by your current technical engineer.
Post Reply

Who is online

Users browsing this forum: No registered users and 78 guests