Host-based backup of Microsoft Hyper-V VMs.
tdc-ma
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v8 Question "One or more critical updates are missing" ...

Post by tdc-ma »

Hello, just installed Veeam free server for the first time for testing, i have an alert for 3 different Hyper-V hosts added to Veeam, They all show "One or more critical updates are missing" ... and listing

...................................................................................................
KB2884846: Windows 8.1 and Windows Server 2012 R2 update rollup: October 2013.
Description: Windows 8.1 and Windows Server 2012 R2 update rollup: October 2013.
http://support.microsoft.com/kb/2884846

KB2913695: OffloadWrite is doing PrepareForCriticalIo for the whole VHD in a Windows Server 2012 or Windows Server 2012 R2 Hyper-V host NTFS.sys. Performance improvement when there is an offload write for a virtual hard disk (VHD) in the host. Description: OffloadWrite is doing PrepareForCriticalIo for the whole VHD in a Windows Server 2012 or Windows Server 2012 R2 Hyper-V host NTFS.sys. Performance improvement when there is an offload write for a virtual hard disk (VHD) in the host.
http://support.microsoft.com/kb/2913695
..................................................................................................

All 3 hosts are Server 2012 R2, fully updated (with critical and recommended updates, only silver light not installed), manually downloading the updates (x64 versions) in question and attempting to install them fails with "This update is not applicable to your computer"

thanks
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Re: v8 Question "One or more critical updates are missing" .

Post by foggy »

Thanks for the heads up, passing this further to the right people...
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Re: v8 Question "One or more critical updates are missing" .

Post by tdc-ma »

thanks for the quick answer, if any more info is required feel free to ask
tdc-ma
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Re: v8 Question "One or more critical updates are missing" .

Post by tdc-ma »

just created new host server 2012 r2, fully updated and now beside the 2 initial ones also received missing KB2919442. Once again downloading manually and attempting to installs says it is not applicable
Vitaliy S.
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Re: v8 Question "One or more critical updates are missing" .

Post by Vitaliy S. »

Yes, there could be different definition IDs for this fixed from Microsoft, thus this check informs you about missing updates. We will update this topic once more info is available.
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Re: v8 Question "One or more critical updates are missing" .

Post by psgrn7 »

+1 for this issue. Three fully patched Hyper-V 2012 Servers, but Veeam is reporting that all servers have one or more updates that are needed.
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Re: v8 Question "One or more critical updates are missing" .

Post by RobertF_CD »

I also have the same problem, Hyper-V Cluster with 4 nodes (2012R2 fully patched) and veeam shows missing updates but microsoft doesn't...
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Re: v8 Question "One or more critical updates are missing" .

Post by foggy »

We've enhanced and re-uploaded update definitions to avoid notification false positives, should resolve most of the issues. Please continue reporting if anything still does not look right. Thanks!
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Re: v8 Question "One or more critical updates are missing" .

Post by Gostev »

And i you don't want to wait for up to a week for B&R to pull the new update definition file, you can download it directly from our web site, and save it over the existing file in the B&R installation folder > http://dev.veeam.com/backup/vbrupdate.vdf
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Re: v8 Question "One or more critical updates are missing" .

Post by psgrn7 »

I searched in \Program Files\Veeam\Backup & Replication (and all subfolders), but an old version of this file you provided, doesn't exist anywhere in there. Neither in Program Files (x86). Where should it go?
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Re: v8 Question "One or more critical updates are missing" .

Post by foggy »

It will be automatically downloaded once first required.
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Re: v8 Question "One or more critical updates are missing" .

Post by psgrn7 »

So how I force Veeam to require it? I have rescanned all the hosts for updates, and it keeps reporting updates missing, and this file still does not exist. I just want to get rid of these false missing update notifications now.
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Re: v8 Question "One or more critical updates are missing" .

Post by psgrn7 »

Ok, I was able to find the file \ProgramData\Veeam.

I deleted the file that was there, then rescanned. No, instead of ~15 updates for each fully patched VM host, 2 updates for each VM host is returned. Though again, Windows Update on each host is reporting that "There are no applicable updates" when scanning for All updates.
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Re: v8 Question "One or more critical updates are missing" .

Post by Gostev »

OK, there is definitely a major improvement then ;) if you get a moment, please open a support case to let us investigate your situation. Thanks!
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Re: v8 Question "One or more critical updates are missing" .

Post by foggy »

Any chance those are KB2919394 and KB2928680?
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[MERGED] : VEEAM B&R v8 notifies of Missing Windows Updates

Post by WorkingHardInIt »

Hi,

VEEAM B&R v8 notifies us of missing critical updates in Windows related to backups. Cool feature but it seems to give me a false possitive for KB2966407 which is already installed on the W2K12R2 cluster nodes. On another cluster it only warns for 2 of of 3 nodes.

Is this a know issue? Any fix coming? I know I can disablethese notifications but that seems to defeat the purpose.

Thx!

Didier
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Re: v8 Question "One or more critical updates are missing" .

Post by veremin »

Hi, Didier, can you try to download a new definition file (if it hasn't been downloaded automatically already) and see whether issue persists? Thanks.
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Re: v8 Question "One or more critical updates are missing" .

Post by WorkingHardInIt »

I downloaded the one form the link in this tread but that doesn't make a difference (I did a rescan). Perhaps it takes some time.
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Re: v8 Question "One or more critical updates are missing" .

Post by foggy »

Didier, please contact support with this. We need to verify whether the reported update is superseded by some other package (e.g. update rollup) and then we can update our definitions to avoid this false positive. Thanks.
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Re: v8 Question "One or more critical updates are missing" .

Post by foggy »

Btw, how do you tell the update is already installed? Do you see it in the list of all installed updates or you've tried to install it and got the corresponding message?
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Re: v8 Question "One or more critical updates are missing" .

Post by techlogik »

Same issue here. Plus the latest update broke Veeam anyway, so can't really do much now.


Updates list header...
=========================================================
Host: CVBVS1
KB2919394: Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: February 2014.
Description: Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: February 2014.
http://support.microsoft.com/kb/2919394

KB2928680: Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: March 2014.
Description: Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: March 2014.
http://support.microsoft.com/kb/2928680

=========================================================
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Re: v8 Question "One or more critical updates are missing" .

Post by foggy »

Both updates are not required if KB2919355 patch is installed and I believe the latest definitions should address this. I will check though.
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Re: v8 Question "One or more critical updates are missing" .

Post by foggy » 3 people like this post

It turns out that it was fixed but then the wrong copy of update definitions was uploaded. It will be re-uploaded as soon as possible. Sorry for inconvenience and thanks for letting us know.
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Re: v8 Question "One or more critical updates are missing" .

Post by RonWoods »

I too am now experiencing this on a clustered Windows 2012 R2 environment with Veeam 8 Patch 1. Both hosts are fully updated and when attempting to manually install the KB2966407 update it states that it does not apply to this system. What is the issue, I tried grabbing the definitions in the link above and re-scanned, but got the same results.
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Re: v8 Question "One or more critical updates are missing" .

Post by Vitaliy S. »

Hi Ron, I will pass this feedback to our dev team. Thanks for the heads up!
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Re: v8 Question "One or more critical updates are missing" .

Post by danipr »

I have the same problem too
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Re: v8 Question "One or more critical updates are missing" .

Post by foggy » 1 person likes this post

The KB2966407 update was superseded by the 2995388 rollup, definitions will be updated to address this. Thanks for reporting.
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Re: v8 Question "One or more critical updates are missing" .

Post by futureweb »

also done a new install of the server and when connected, giving 3 errors, even all updates are installed.
i believe dismissing it is secure? As I am new to Veeam.

#2955164
#2975719
#2995388

Thanks
Patrick
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Re: v8 Question "One or more critical updates are missing" .

Post by foggy »

Patrick, thanks for the heads up, we're going to update definitions. For now, it is safe to dismiss those.
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Re: v8 Question "One or more critical updates are missing" .

Post by GladstoneRC »

Issue still occurring now that Update 3 is installed.
Will this be fixed when v9 comes out?
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