Host-based backup of VMware vSphere VMs.
Post Reply
Damienf
Lurker
Posts: 2
Liked: never
Joined: Dec 09, 2014 8:33 am
Contact:

NDMP Setting for Netapp restoration

Post by Damienf »

Hello,

I am trying Netapp restoration feature on Veeam free edition to see if it can help some of my customers.

I try it on FAS with no license for flexclone or snaprestore. So Veeam try to make restoration trough NDMP.
I made NDMP setting on the FAS. And I try the restoration from snapshot but it failed...

May I miss some configuration on veeam because I can see where i can set the NDMP user and password? I try the restoration from FAS discovered with the root account and with spécial account create just for veeam ( with administrator right on the FAS)

in both cas I get following error :
on Veeam :

Code: Select all

08/12/2014 17:26:10          Starting VM Test-IOmeter01_restoree recovery
08/12/2014 17:26:52          Connecting to host esx01.customer.local
08/12/2014 17:26:52          Locking backup file
08/12/2014 17:26:53          Checking availability of storage snapshot smvi__SMVI-VM_Windows_SATA_1_20141206213001 
08/12/2014 17:26:58 Error    Failed to restore directory for VM Test-IOmeter01.
08/12/2014 17:26:59          Cleaning up VM mount
08/12/2014 17:26:59          Canceling backup file lock
08/12/2014 17:26:59 Error    Failed to publish VM Test-IOmeter01_restoree Error: Failed to ndmp copy files from '/vol/vol_FILNetapp01_VmWindows01/Test-IOmeter01/' to '/vol/vol_FILNetapp01_VmWindows01/Veeam_Restore_Test-IOmeter01/Test-IOmeter01/'
On FAS :

Code: Select all

Mon Dec  8 17:26:54 CET [CRTL-NetappPro01:ndmp.connection.accept:info]: ndmpd.access allowed for version = 4, sessionId = 77285, from src ip = 10.27.0.39, dst ip = 10.27.0.39, src port = 31314, dst port = 10000
Mon Dec  8 17:26:54 CET [CRTL-NetappPro01:ndmp.connection.accept:info]: ndmpd.access allowed for version = 4, sessionId = 77286, from src ip = 10.27.0.39, dst ip = 10.27.0.39, src port = 31315, dst port = 10000
Mon Dec  8 17:26:56 CET [CRTL-NetappPro01:ndmp.authentication.error:info]: ndmpd password denied for version = 4, sessionId = 77285, from src ip = 10.27.0.39, dst ip = 10.27.0.39, src port = 31314, dst port = 10000
Mon Dec  8 17:26:57 CET [CRTL-NetappPro01:ndmp.connection.close:info]: ndmpd session closed successfully for version = 4, sessionId = 77285, from src ip = 10.27.0.39, dst ip = 10.27.0.39, src port = 31314, dst port = 10000
Mon Dec  8 17:26:58 CET [CRTL-NetappPro01:ndmp.connection.close:info]: ndmpd session closed successfully for version = 4, sessionId = 77286, from src ip = 10.27.0.39, dst ip = 10.27.0.39, src port = 31315, dst port = 10000
The issue should be near NDMP authentication. But I can see where I can change NDMP info in veeam. Maybe there is a tip on FAS to bypass the authentication…
Any help will be appreciated
Damienf
Lurker
Posts: 2
Liked: never
Joined: Dec 09, 2014 8:33 am
Contact:

Re: NDMP Setting for Netapp restoration

Post by Damienf »

i miss to give a important information. I use vFiler.
If I test the same manipulation in vfiler0 ( default) it's working properly.

the the issue come from NDMP setting and non default vfiler
Vitaliy S.
VP, Product Management
Posts: 27055
Liked: 2710 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: NDMP Setting for Netapp restoration

Post by Vitaliy S. »

Hi Damien,

Thanks for the heads up, our dev team has confirmed this behavior. Currently there is an issue when non-default vfiler is used, which we are going to address in our next updates.

Thanks!
Vitaliy S.
VP, Product Management
Posts: 27055
Liked: 2710 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: NDMP Setting for Netapp restoration

Post by Vitaliy S. »

BTW, can you please open a support case and submit all your debug log files to make sure we do not miss anything while fixing this behavior?
wonderboy
Influencer
Posts: 19
Liked: 1 time
Joined: Aug 25, 2010 11:15 am
Full Name: peter
Contact:

Re: NDMP Setting for Netapp restoration

Post by wonderboy »

I'm having the exact same issue. Has this been resolved?
veremin
Product Manager
Posts: 20270
Liked: 2252 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: NDMP Setting for Netapp restoration

Post by veremin »

Are you on the latest product version?
wonderboy
Influencer
Posts: 19
Liked: 1 time
Joined: Aug 25, 2010 11:15 am
Full Name: peter
Contact:

Re: NDMP Setting for Netapp restoration

Post by wonderboy »

I was on version 8.0.0.2021 - does this contain the fix?

I will update to 8.0.0.2030
wonderboy
Influencer
Posts: 19
Liked: 1 time
Joined: Aug 25, 2010 11:15 am
Full Name: peter
Contact:

Re: NDMP Setting for Netapp restoration

Post by wonderboy »

Same error with the latest version.
veremin
Product Manager
Posts: 20270
Liked: 2252 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: NDMP Setting for Netapp restoration

Post by veremin »

Kindly, open a ticket with our support team and let them investigate it directly. Thanks.
doomi
Veeam ProPartner
Posts: 40
Liked: 2 times
Joined: Aug 11, 2015 3:31 pm
Full Name: Dominic Wyss
Contact:

Re: NDMP Setting for Netapp restoration

Post by doomi »

for a non-root user, you need to create a separate NDMP password with the following command:

Code: Select all

ndmpd password <username>
try with the generated NDMP password.
luszczes
Lurker
Posts: 1
Liked: never
Joined: Sep 25, 2015 6:25 pm
Contact:

Re: NDMP Setting for Netapp restoration

Post by luszczes »

I am having the exact same issue running version 8.0.0.2030. I have opened a ticket and Veeam has told me to have netapp look at this issue but I don't think its a netapp problem. I am using the root user to do the recovery. I can see the folder get created on the filer and veeam copies around 20gb of data before the error happens. Is there any update on this?
Vitaliy S.
VP, Product Management
Posts: 27055
Liked: 2710 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: NDMP Setting for Netapp restoration

Post by Vitaliy S. »

Yes, the issue lies in the default timeout set in the NDMP library of NetApp. Currently we are investigating possible workarounds for this.
Post Reply

Who is online

Users browsing this forum: No registered users and 106 guests