Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
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cparker4486
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Recovery environment can't reach UNC path

Post by cparker4486 »

Hi,

I'm trying out the recovery environment and, as far as I can see/tell, the networking on the PC I'm booting up is working fine. I can see that it's getting a DHCP address and I can even get to the Command Prompt and ping devices on the network.

However, the Browse button doesn't show any other devices and typing the UNC path directly also doesn't result in anything positive. When I enter my credentials I am told that they are wrong. I've tried to different accounts that have access to the share and I've verified that the passwords I'm entering are correct.

What else should I be looking at?
-- Chris
Gostev
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Re: Recovery environment can't reach UNC path

Post by Gostev »

Hi, hmm that's basically my own environment (I backup to NAS) and it works flawlessly for recoveries... as a first troubleshooting step, I would try enabling anonymous read access to the UNC share.
ninjaburn81
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Re: Recovery environment can't reach UNC path

Post by ninjaburn81 »

Just tested myself to a standard CIFS share on an AD environment, works great. I agree with trying anonymous read, or are you putting the domain/workgroup name in front of your account login? for example domain\john.doe?
cparker4486
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Re: Recovery environment can't reach UNC path

Post by cparker4486 »

I haven't tried anonymous read yet but I am including the domain on the username. I'll try that.
-- Chris
cparker4486
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Re: Recovery environment can't reach UNC path

Post by cparker4486 » 1 person likes this post

Oh brother... It helps when you use the right path. It's always the simple things that you overlook.
-- Chris
Mike Resseler
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Re: Recovery environment can't reach UNC path

Post by Mike Resseler »

Lol,

Don't worry Chris. Happy that it is working. And we all have those stories of "overlooking" something ;-)

Cheers!

Mike
ninjaburn81
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Re: Recovery environment can't reach UNC path

Post by ninjaburn81 » 1 person likes this post

Just a lil side note, since I caught this thread I tried testing with a non-domain laptop (Win7 x64) to an domain-joined file share. As long as you make sure you use domain\username and password, you are good to go.
Mike Resseler
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Re: Recovery environment can't reach UNC path

Post by Mike Resseler »

Hi Adam,

Thanks! Appreciate that you test this!
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