Monitoring and reporting for Veeam Data Platform
Post Reply
nmace
Enthusiast
Posts: 99
Liked: 12 times
Joined: Jul 23, 2012 3:48 pm
Contact:

Veeam One v8 Upgrade - Connection Failure

Post by nmace »

Since upgrading Veeam B&R to v8 patch1 and Veeam One to v8 yesterday, Veeam One keeps thowing this error repeatly.

Fired by event: VeeamInfCollectionFailedEvent
Event description: Failed to collect infrastructure topology for object <veeam b&r server). Violation of PRIMARY KEY constraint 'PK_BpRestoreScope'. Cannot insert duplicate key in object 'monitor.BpRestoreScope'. The duplicate key value is (c99d8b31-1acb-475a-9bc9-6c638f4b095c, 5).
Initiated by: Veeam ONE Monitor (VEEAMONE)

It connects and fails to connect then connects endlessly every 30 seconds. Any ideas?
Shestakov
Veteran
Posts: 7328
Liked: 781 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: Veeam One v8 Upgrade - Connection Failure

Post by Shestakov »

Hello,
Have you contacted Veeam support team? If no, please do. It`s a known issue and our R&D is currently working on a hotfix for it. Once we have a tested solution, our support team provide it to you.
Once you have a support case number, please post it here. Thank you!
nmace
Enthusiast
Posts: 99
Liked: 12 times
Joined: Jul 23, 2012 3:48 pm
Contact:

Re: Veeam One v8 Upgrade - Connection Failure

Post by nmace » 1 person likes this post

Case has been opened, case number 00734900
Post Reply

Who is online

Users browsing this forum: No registered users and 7 guests