VeeamONE v8 - guest disk space alert on ghost volume

[eijja]

One of my VMs on a ESX host is triggering a Veeam alert for low disk space on a non-existent volume.

If I actually create a new volume and allocate it the driver letter that it's complaining about the error goes away, but how can I clear the alert without doing this? Seems silly to have to have an empty volume just to work around this...

[Vitaliy S.]

Hi Andreea,

Is it a Veeam backup proxy by any chance? Is it always the same volume that triggers the alert?

Thanks!

[eijja]

It's not a Veeam backup proxy - and yes, always the same volume.

[Vitaliy S.]

Hmm...what about VMware Tools? Is it updated? On a side note, do you have our latest patch installed?

[eijja]

VMWare tools running and up to date. I did install v8 Patch 1, however we had this same thing happen with Veeam v7. Really strange...

[Vitaliy S.]

Hmm... do you have this disk present in the Managed Object Browser of the VM? You can get instructions on how to check it via our support team.

[eijja]

I do not. I only have 3 disks present in there, which correspond to the 3 VMDKs that I see via vSphere, and to the 3 drives I see in Windows.

[eijja]

I opened case 00821809 with support, we'll see what we find.

[PANinjaTech]

Hey eijja,

I'm having the same issue with VEEAM v7.

I'm due to upgrade to Veam v8 patch 2 in two weeks time, but wanted to know if you had any outcome from your support case.

[Vitaliy S.]

It was discovered that VMware was reporting wrong VM configuration and OP has opened a case with VMware. Anyway, just to confirm you're having the same problem, please contact our technical team.