How to get all fields when Sendin Alerts to HP OpenView?

[skydok]

Hi,
I'm currently trying to send traps from Veeam One Monitor to HP OpenView ,
The traps arrive to Hp OpenView but i can't realy understand why the "Knowladge,Cause,Resolution" doesn't also go to HP OpenView.
Also when i check the OpenView the "Original Text" tab doesn't containt more then the following:

[1] .1.3.6.1.4.1.6876.50.301 (OctetString): Virtual machine
[2] .1.3.6.1.4.1.6876.50.302 (OctetString):
[3] .1.3.6.1.4.1.6876.50.303 (OctetString): EyalTestDR
[4] .1.3.6.1.4.1.6876.50.304 (OctetString): Reset/resolved
[5] .1.3.6.1.4.1.6876.50.305 (OctetString): Error
[6] .1.3.6.1.4.1.6876.50.306 (OctetString): TestingVMStatus - (State of virtual machine equals "Powered Off"<br/>)

I want to send more infomration to HP OpenView ,How ?

[Vitaliy S.]

Did you import our MIB file to the HP OpenView system?

[skydok]

Actually i ddidn't check up with the guy about this,
From where can i download it if he didn't ?

[Vitaliy S.]

Check this link and let me know if this fixes the issue above or not > http://www.veeam.com/kb1040

[skydok]

Hi,
i get the following:
Proxy Authorization Required

Description: Authorization is required for access to this proxy

[Vitaliy S.]

Do you see it when accessing our website or somewhere else? Are you logged into veeam.com when you click the KB link?

[skydok]

sorry for the late reply , but the customer didn't do it at the end .