Email notification stops working

[fabiobroccolato]

VEB 1.0.0.1954 connected to VBR 8.0.0.2021, with VEB backing up a phisical PC onto VBR backup repository. Email notifications of VM backups run fine and are not changed after VEB connection, but only the 2 firs successful backup occourrences triggered a notification email. The others didn't. Why?

[Dima P.]

Hello Fabio,
Could you, please, perform the following test, if possible:

- Confirm that global notifications are configured with needed email address
- Restart Veeam Backup Service at the VBR server
- Start backup manually by pressing Backup Now at the Veeam Endpoint Backup’s end

Will you get the notification once the backup is completed?

[fabiobroccolato]

Hello,
I Confirm that global notification in VBR settings is up and running for the same email used every day for notification of our virtual server backups under Vmware.
I have stopped and then restarted Veeam Backup Service at the VBR server
I made a manual backup from my client running VEB, that performed fine without any error, but no notification was received at the end.

The problem seems to be the always here...

[m.novelli]

I have a similar problem... installed the VEB package for some customers, from one specific Veeam B&R server I've never got the email notification of VEB backups. The Veeam B&R notification works fine for the normal vSphere backups.

[Dima P.]

Guys,
Please, open support cases thru Veeam Endpoint Backup UI and let me know the case ID then.

[fabiobroccolato]

Here's the case number I opened: 00912308.
Thank you in advance for any help.

[JaxIsland7575]

I just had a similar issue, here is my post http://forums.veeam.com/veeam-endpoint- ... 27877.html

[Dima P.]

Jax,
You issue seems to be slightly different – you got notifications after reset. I’ll follow up once I hear anything.

[fabiobroccolato]

Just a follow up for readers.
Email notification or successful VEB jobs was only blocked by the SMTP server of our email service.
It really runs fine now. Thank your for your support.

[Mike Resseler]

Cool, thanks Fabio for letting us know!