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- Full Name: DaveR
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Tray will not load
Hello,
I am testing on Windows 2008R2 and when I attempt to launch the control panel for Endpoint, nothing happens. I get nothing in the tray, it never loads. the backup job configuration tool and others work, but I cannot get the main panel to open. Is there any way to debug this or figure out what is happening? I get absolutely no feedback, popups, errors or anything else. ref 00914004
I am testing on Windows 2008R2 and when I attempt to launch the control panel for Endpoint, nothing happens. I get nothing in the tray, it never loads. the backup job configuration tool and others work, but I cannot get the main panel to open. Is there any way to debug this or figure out what is happening? I get absolutely no feedback, popups, errors or anything else. ref 00914004
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- Product Manager
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- Full Name: Mike Resseler
- Location: Belgium
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Re: Tray will not load
Hi Dave,
You gave us a reference... Is that a support ID?
If so, support will follow-up with you as soon as they can!
Thanks
Mike
You gave us a reference... Is that a support ID?
If so, support will follow-up with you as soon as they can!
Thanks
Mike
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Re: Tray will not load
no, the post tool demanded I create a support request first. That is the support request ticket number.
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- Product Manager
- Posts: 8044
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- Full Name: Mike Resseler
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Re: Tray will not load
OK,
So we have a support ID. Let us know what the support teams found out in the logs that you sent to them.
Thanks
Mike
So we have a support ID. Let us know what the support teams found out in the logs that you sent to them.
Thanks
Mike
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- Novice
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Re: Tray will not load
Just an FYI: I gave up and reloaded the operating system and the program worked fine after that. There was apparently something there butting heads with it. thanks for your replys
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- Product Manager
- Posts: 8044
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- Joined: Feb 08, 2013 3:08 pm
- Full Name: Mike Resseler
- Location: Belgium
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Re: Tray will not load
Dave,
On the one hand I am glad the problem is resolved. On the other hand... I wished we know what was wrong
Cheers
Mike
On the one hand I am glad the problem is resolved. On the other hand... I wished we know what was wrong
Cheers
Mike
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