Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
Post Reply
pmit_consulting
Lurker
Posts: 1
Liked: never
Joined: Mar 13, 2015 7:18 pm
Full Name: Paul Morrison
Contact:

Recovery Media Creation (adding .net framework fails)

Post by pmit_consulting »

I have installed VEB on about 50 machines so far and on 2 of them, I can't create recovery media. The process "Adding .Net Framework" fails with a generic error. Has anyone else seen this or know how to find and address the root cause?

Thanks,
Paul
Gostev
Chief Product Officer
Posts: 31455
Liked: 6646 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: Recovery Media Creation (adding .net framework fails)

Post by Gostev »

Hi, Paul. We would be very interested to investigate. This is the type of issues are nearly impossible to catch in the lab testing, and they are the whole reason why we are doing this beta. Could you please submit a support case from within the product UI, and post the case ID here for us. Thanks!
do0zer
Lurker
Posts: 1
Liked: never
Joined: Apr 30, 2015 5:38 pm
Full Name: Matthew Firth
Contact:

Re: Recovery Media Creation (adding .net framework fails)

Post by do0zer »

I am having this same issue:

What was the resolution for this?
Vitaliy S.
VP, Product Management
Posts: 27055
Liked: 2710 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Recovery Media Creation (adding .net framework fails)

Post by Vitaliy S. »

There is no case ID posted to see the resolution for this issue, so please open a support case ticket with our support team directly. Thanks!
TimBreed
Lurker
Posts: 1
Liked: never
Joined: May 05, 2015 8:52 am
Full Name: Tim Earl
Contact:

Re: Recovery Media Creation (adding .net framework fails)

Post by TimBreed »

Hi do0zer and PMIT,

Did support give you a fix for this in the end? Its quite peculiar as we have got it working on 2 machines fine but on another 2 the .NET error occurs when trying to create the backup media. We can take backups of the machines just fine otherwise.

Thanks,
Tim
Dima P.
Product Manager
Posts: 14396
Liked: 1568 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Recovery Media Creation (adding .net framework fails)

Post by Dima P. »

Hello Tim,
Worth opening a support case thru Control Panel > Support and let our support team investigate your issue. :wink:
ftcnet
Enthusiast
Posts: 30
Liked: 3 times
Joined: May 15, 2015 1:59 am
Full Name: Bernard Klatt
Contact:

Re: Recovery Media Creation (adding .net framework fails)

Post by ftcnet » 2 people like this post

Ran into this error after installing ~ 200 updates on a Win7 Pro system.
Ran the Microsoft .NET Framework Repair Tool at: http://www.microsoft.com/en-us/download ... x?id=30135
It didn't find any problems, but VEB was then able to create recovery media .iso without error.
Mike Resseler
Product Manager
Posts: 8044
Liked: 1263 times
Joined: Feb 08, 2013 3:08 pm
Full Name: Mike Resseler
Location: Belgium
Contact:

Re: Recovery Media Creation (adding .net framework fails)

Post by Mike Resseler »

Bernard,

Interesting... It might be because that framework repair tool will re-register the framework anyway regardless of errors or not. But thanks for the tip!

Mike
chipa
Lurker
Posts: 2
Liked: 1 time
Joined: Sep 07, 2011 1:28 pm
Contact:

Re: Recovery Media Creation (adding .net framework fails)

Post by chipa » 1 person likes this post

I just wanted to add that I found has the same issue and the Repair tool fixed things immediately.
v1.1.2.119 on a 2008 r2 machine.

Thanks!
ftcnet wrote:Ran into this error after installing ~ 200 updates on a Win7 Pro system.
Ran the Microsoft .NET Framework Repair Tool at: http://www.microsoft.com/en-us/download ... x?id=30135
It didn't find any problems, but VEB was then able to create recovery media .iso without error.
Dima P.
Product Manager
Posts: 14396
Liked: 1568 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Recovery Media Creation (adding .net framework fails)

Post by Dima P. »

chipa,

Glad to hear. To be precise, the recovery media creation logic was improved since the last post (and we want to improve it a little bit in the upcoming update), so I hope we won’t see this issues again. Cheers!
zigzag
Novice
Posts: 4
Liked: never
Joined: Mar 02, 2016 9:50 am
Contact:

Re: Recovery Media Creation (adding .net framework fails)

Post by zigzag »

Hi,

i now have the same Problem. All Updates are installes and I also ran the Repair Tool. Sorry, but it´s not possible to create the Recovery Media.
Dima P.
Product Manager
Posts: 14396
Liked: 1568 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Recovery Media Creation (adding .net framework fails)

Post by Dima P. »

zigzag,

Have you opened a support case?
zigzag
Novice
Posts: 4
Liked: never
Joined: Mar 02, 2016 9:50 am
Contact:

Re: Recovery Media Creation (adding .net framework fails)

Post by zigzag »

Yes Dima,

Case # 01732185
Dima P.
Product Manager
Posts: 14396
Liked: 1568 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Recovery Media Creation (adding .net framework fails)

Post by Dima P. »

zigzag,

Thanks. By the way, it’s a good time to upgrade the VEB to version 1.5 which was just published :wink:
zigzag
Novice
Posts: 4
Liked: never
Joined: Mar 02, 2016 9:50 am
Contact:

Re: Recovery Media Creation (adding .net framework fails)

Post by zigzag »

Upgraded and it works fine. THX
Dima P.
Product Manager
Posts: 14396
Liked: 1568 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Recovery Media Creation (adding .net framework fails)

Post by Dima P. »

Good news - thank for sharing!
Post Reply

Who is online

Users browsing this forum: Dynamic and 42 guests