-
- Enthusiast
- Posts: 48
- Liked: never
- Joined: Nov 22, 2010 7:03 pm
- Contact:
Failed to Upgrade Host Components
Hi,
I am on my 2nd upgrade of Veeam (different machines) and I am getting the same thing. The upgrade goes fine. When I launch Veeam it goes to the Components update. I hit Next and it comes up with an error that states "Failed to upgrade host components. Error: "The process cannot access the file because it is being used by another process. Failed to open the file c:\program files\veeam\backup and replication\backup\upload\xxxxxxx.msi"
Anyone have any idea how to fix this and get it to work?
Thanks.
I am on my 2nd upgrade of Veeam (different machines) and I am getting the same thing. The upgrade goes fine. When I launch Veeam it goes to the Components update. I hit Next and it comes up with an error that states "Failed to upgrade host components. Error: "The process cannot access the file because it is being used by another process. Failed to open the file c:\program files\veeam\backup and replication\backup\upload\xxxxxxx.msi"
Anyone have any idea how to fix this and get it to work?
Thanks.
-
- Veeam Software
- Posts: 21073
- Liked: 2115 times
- Joined: Jul 11, 2011 10:22 am
- Full Name: Alexander Fogelson
- Contact:
Re: Failed to Upgrade Host Components
Have you contacted support already?
-
- Enthusiast
- Posts: 48
- Liked: never
- Joined: Nov 22, 2010 7:03 pm
- Contact:
Re: Failed to Upgrade Host Components
No wanted to see if there was a solution on the forums first before I went that route. Is this a support issue?
-
- Veeam Software
- Posts: 21073
- Liked: 2115 times
- Joined: Jul 11, 2011 10:22 am
- Full Name: Alexander Fogelson
- Contact:
Re: Failed to Upgrade Host Components
I cannot recall similar reports here so asking support to review your setup (and logs, if required) would be more effective.
-
- Chief Product Officer
- Posts: 31561
- Liked: 6725 times
- Joined: Jan 01, 2006 1:01 am
- Location: Baar, Switzerland
- Contact:
Re: Failed to Upgrade Host Components
Sounds like an antivirus. I just cannot imagine why any other type of software would start locking up our files.
-
- Lurker
- Posts: 1
- Liked: 3 times
- Joined: May 20, 2015 9:20 pm
- Full Name: Teddy Jean DOMINICI
- Contact:
Re: Failed to Upgrade Host Components
Hello, i had the same issue with veeam B&R 8 SP 2. I had an error when i tried to update the transport component so i gone to C:\Program Files\Veeam\Backup and Replication\Backup\Packages and i launched manually VeeamTransport.msi and after the installation my error was gone. Hope this can help you.
Regards.
Regards.
Who is online
Users browsing this forum: No registered users and 125 guests