Copy and a restore

[rstone]

Help! I have just got my company to spend lots of money on a new NAS so I can copy my veeam backups offsite. I have just set this up and it copying OK but at the same time I need to do a restore but I get the error ‘This restore point is already mounting’. Does this mean I can’t do a backup or restore while a copy is running. If so then Veeam isn’t too good for me as I don’t have enough hours in the day (or night) to do a copy as well as a backup.

I really don’t want to start using xcopy as this is a housing keeping nightmare. Any advice?

[foggy]

Rob, could you please describe the scenario in a bit more details? Basically, backup copy job opens source files for reading only, which does not prevent the ability to restore from them.

[Shestakov]

Hello Rob, it`s recommended to use backup copy job instead of manual copying. Did you use it?
Thanks!

[rstone]

I'm doing a backup copy job and as it says its running a backupsync and when I attempt to do a file restore I get ‘This restore point is already mounting’; reading your comment gives me hope as its obviously not by design; I'll do some further investigating! Thank you. I'll try a reboot when the copy has finished, touch wood the backup will run tonight otherwise I will have to stop\start the server services as 'stop session' is greyed out.

[foggy]

Are you trying to restore from the backup created by the regular backup job ar backup copy job? What particular restore point?

[rstone]

Regular backup, the latest one, the backup copy has only just started (first ever).

[foggy]

Then there should not be issues with restore. Probably logs investigation would be required.

[rstone]

Thanks chaps; you relieved my panic, took me a while to get them to spend the money I'll see how tonight goes.

[rstone]

Backups wouldn't run last night while the copy was running they were all pending and after a reboot this morning the restore was still as above, ahhhhhhh.

[Shestakov]

Rob, the behavior you are describing is not expected, backup copy jobs should not affect neither backup nor restore activity.
Please contact Veeam Technical support for the logs investigation. Thanks!

[rstone]

Will do. thank you....

[Shestakov]

Once you have a support case #, please provide it for us to be able to track the investigation. Thanks!

[rstone]

Veeam case no 00926463. I'm told its by design but I'll see what they say when they ring back.

[rstone]

Veeam support have confirmed you can not do a backup or restore while your doing backup copy; back to the drawing board....

[foggy]

Rob, from your case I can see you're still on v7. We were not able to reproduce this with v8, so this looks like just another reason to upgrade.

[rstone]

Ok I'll get on to that, tar.