Hello!
I currently have version 8.0.0.817 installed and want to upgrade to 8.0.0.2029 (U2a), unfortunately comes at installing an error:
22:2:36 Exception occurred. Das System kann die angegebene Datei nicht finden
22:2:36 Disposing 'Installer'...
22:2:36 Checking dialog 'Installing Veeam Backup & Replication 8.0 Update 2...'...
22:2:36 End checking dialog. Result 'True'.
22:2:36 Getting status of dialog 'Installation was interrupted before Veeam Backup & Replication 8.0 Update 2 could be completely installed.'...
22:2:36 Enable dialog.
22:2:38 Exiting...
OS: Windows Server 2012R2 :: last patchdate: 15.06.2015
-
wdanner
- Lurker
- Posts: 2
- Liked: never
- Joined: Aug 25, 2010 6:19 am
- Full Name: Werner Danner
- Contact:
-
Andreas Neufert
- VP, Product Management
- Posts: 6748
- Liked: 1408 times
- Joined: May 04, 2011 8:36 am
- Full Name: Andreas Neufert
- Location: Germany
- Contact:
Re: v8 U2a install error
Hello Werner,
as this Forum is not part of our Support organisation, please contact our support directly. I´m pretty sure that they can help.
www.veeam.com/support
Just guessing... Antivirus problem maybe?
as this Forum is not part of our Support organisation, please contact our support directly. I´m pretty sure that they can help.
www.veeam.com/support
Just guessing... Antivirus problem maybe?
-
wdanner
- Lurker
- Posts: 2
- Liked: never
- Joined: Aug 25, 2010 6:19 am
- Full Name: Werner Danner
- Contact:
Re: v8 U2a install error
thx,
no antivirus software installed
no antivirus software installed
-
veremin
- Product Manager
- Posts: 20284
- Liked: 2258 times
- Joined: Oct 26, 2012 3:28 pm
- Full Name: Vladimir Eremin
- Contact:
Re: v8 U2a install error
Then, just follow Andreas advice and open ticket with our support team. Once setup logs are analyzed, they will be able to find the root cause of the issue. Thanks.
Who is online
Users browsing this forum: No registered users and 94 guests