Monitoring and reporting for Veeam Data Platform
Post Reply
SturmLS
Novice
Posts: 3
Liked: 1 time
Joined: Jul 03, 2015 9:23 am
Contact:

Processes Guest OS Unknown error

Post by SturmLS »

Hi,
I have Hyper-V host 2012 R2 and Guest OS also 2012 R2.
I try see Processes in guest os but i got Unknown error 0xC0000BB8 after authentication on different credentials (Local or Domain admin).
Veeam ONE Monitor 8.0.0.1669
Do i need make additional settings on guest os ?
Vitaliy S.
VP, Product Management
Posts: 27055
Liked: 2711 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Processes Guest OS Unknown error

Post by Vitaliy S. »

Hello,

In order to monitor processes local admin credentials should be sufficient. Can you please tell me what OS locale you're using for Hyper-V host?

Thank you!
SturmLS
Novice
Posts: 3
Liked: 1 time
Joined: Jul 03, 2015 9:23 am
Contact:

Re: Processes Guest OS Unknown error

Post by SturmLS »

Hi,

Ru.
Vitaliy S.
VP, Product Management
Posts: 27055
Liked: 2711 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Processes Guest OS Unknown error

Post by Vitaliy S. »

Thanks for clarification. I have just discussed it with the dev team and they have confirmed that no extra configuration is required here. Can you please open a support case with our technical team and let them review the debug log files?
SturmLS
Novice
Posts: 3
Liked: 1 time
Joined: Jul 03, 2015 9:23 am
Contact:

Re: Processes Guest OS Unknown error

Post by SturmLS » 1 person likes this post

Open case 00960427.

Thanks for help.
Tof006
Lurker
Posts: 1
Liked: never
Joined: Jul 16, 2015 12:32 pm
Full Name: Christophe
Contact:

Re: Processes Guest OS Unknown error

Post by Tof006 »

Hi,
I have the same problem with a 2012 R2 Guest OS on a VMWare cluster. Is there a solution ?
Thanks
Vitaliy S.
VP, Product Management
Posts: 27055
Liked: 2711 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Processes Guest OS Unknown error

Post by Vitaliy S. »

OP's solution was to create the following registry key on the Veeam ONE server:

Code: Select all

HKEY_CURRENT_USER\SOFTWARE\Veeam\Veeam ONE Monitor -  UseLegacyRpm (DWORD) to 1
If it doesn't help, then please contact our support team for further assistance.
Post Reply

Who is online

Users browsing this forum: No registered users and 1 guest