Updating to new version via control panel

[cffit]

I'm informed there is a newer version of VEEAM Endpoint Backup from within the system tray control panel. I choose to upgrade, and it just sits and spins and says installing, but never installs. If I exit VEEAM Endpoint Backup and re-open it, it still shows "Installing...". My backups still work and run, but it seems as though the update process does not work for me.

[Dima P.]

cffit,
Try to restart Veeam Endpoint Backup service, reopen the tray app and hit Install again please.

[cffit]

I restarted the service, then opened the application and went to the tab to update, and it was already saying "Installing..." again, and is never finishing.

[Dima P.]

Ok, another plan check the folder C:\Windows\Temp\VeeamUpdates (or something similar). Does it contain the installer app?