Installation error with v1.1.1.212

[MWoodward-Regal]

Hey guys, I'm trying to do a fresh install of Endpoint v1.1.1.212 onto a fully patched Windows 7 x64 PC and get the following error (from the install log) each time.

Code: Select all

29.09.2015 11:12:09][INFO] Package path: C:\Users\610062~1\AppData\Local\Temp\RarSFX0\EndPoint\Redistr\x64\SharedManagementObjects.msi
[29.09.2015 11:13:41][ERROR] System.ComponentModel.Win32Exception (0x80004005): Fatal error during installation
   at Veeam.Setup.MsiLibrary.VmMsiCommon.CheckError(VmMsiDatabase db, UInt32 result)
   at Veeam.Setup.Endpoint.Core.MsiPackageInstaller.InstallWithProgressHandling(IProgressReporter progressReporter, String msiPackage, String commandLine, String logFile)
   at Veeam.Setup.Endpoint.Core.Redists.SqlSmoRedist.Install(IProgressReporter progressReporter)
   at Veeam.Setup.Endpoint.Core.RedistManager.InstallWithProgressHandling(IProgressReporter progressReporter)
   at Veeam.Setup.Endpoint.Core.InstallerEngine.Install(IProgressReporter progressReporter)
[29.09.2015 11:13:41][ERROR] Installation failed.
[29.09.2015 11:13:41][INFO] InstallerEngine session completed. Result = Failed

I've successfully done upgrades using this package but no fresh installs.
Anyone tell me where I can download a copy of the previous version in the interim ?

Cheers

[Dima P.]

Hello Michael,

Have you submitted a support case? Thanks

[MWoodward-Regal]

No, I haven't. However, after the failed installs I noticed there were more Windows updates which I subsequently applied.
After rebooting Endpoint install worked as expected and backups/restores are working well.

[Dima P.]

Glad to hear and thanks for updating the thread. Have a good day!

[sirbarny]

I my case I had the same problem with this version. At the first try to install VEB showed an error message.
Than I tried to restart, it wasn't possible. I switched off by power switch. After power on WINDOWS
configured some updates and VEB installation runs as well.

[Dima P.]

Hello sirbarny,
Thanks for sharing your experience and I am glad to hear your installation was successful. Next time you face any error while using Veeam Endpoint Backup please do not forget to share the exact wording - it helps while troubleshooting. Cheers!