Veeam Endpoint Error?

[Mi32]

I installed Endpoint backup on my laptop win 8.1 pro tried to start the program and get services not started.

I go into services see if it is set to automatic and it is.

I then try to start it in services and I get the error:

Windows could not start the Veeam Endpoint Backup service on local comptuer.

Error 1067: The process is terminated Unexpectedly.

How do I fix this?

I have uninstalled and reinstall as well as done a reboot and repair of the program.

Case ID 01074777

[Dima P.]

Hello Jonathan,

Have you tried to re install the Endpoint? Also, I am curious is you OS up to date? Thanks

[Mi32]

Dima,
If you read my post I already answered your question. OS up to date. THxs

Any other ideas?

[Dima P.]

Thanks for the heads up. Any antivirus around?

[Mi32]

Yes av was turned off when installed both times...anything else..

Thanks for you help

[Dima P.]

It might be the data base corruption issue. Try to recreate the database like described here:

1. Go to Control panel > Administrative Tools and run Services. Stop the Veeam Endpoint Backup service.
2. Run regedit.exe and locate the HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam Endpoint Backup key. Create the following value under this key:
Name = Recreatedatabase
Type = DWORD
Value = 1
3. Start Veeam Endpoint Backup service
4. Allow some time for the new database instance to be created (5 minutes should be enough).
5. Stop Veeam Endpoint Backup service
6. Run regedit.exe and delete the Recreatedatabase value from HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam Endpoint Backup key.