Fail to catalogue tape

[chauk2]

Hi guy,

We have finished a tape job successfully without errors. Then we eject the tape and inject it again. After that, we inventory and catalogue it.
However, the below error prompted during the catalogue process. Any idea for this...? The tape and the library are new.

Code: Select all

10/22/2015 12:17:48 PM          Processing started at Thursday, October 22, 2015 12:17:46 PM
10/22/2015 12:17:51 PM          Drive 1 (Drive ID: Tape0) locked successfully
10/22/2015 12:18:46 PM          Loading tape Tape 7 from Slot 1 to Drive 1 (Drive ID: Tape0)
10/22/2015 12:19:11 PM          Performing inventory for tape in Drive 1 (Drive ID: Tape0)
10/22/2015 12:19:58 PM Warning    Failed to read tape Tape 7 catalog Details: Tape positioning error: Tape error: '121' (The semaphore timeout period has expired.) 
                                  Tape positioning error: Tape error: '121' (The semaphore timeout period has expired.) 
10/22/2015 12:19:58 PM Warning    Failed to catalog tape Tape 7 Details: Tape positioning error: Tape error: '121' (The semaphore timeout period has expired.) 
10/22/2015 1:06:57 PM Error    Failed to scan tape Tape 7 catalog:  Error: bad allocation
10/22/2015 1:06:57 PM Error    Failed to scan tape Tape 7 Error: bad allocation
10/22/2015 1:06:57 PM          Reading tape metadata
10/22/2015 1:06:57 PM Error    Completed with error at Thursday, October 22, 2015 1:06:57 PM

[Dima P.]

Hello chauk2,

Kindly open a support case and post a case ID to this thread as this behavior does not look like expected. Thanks

P.S. Make sure you are up to date with the latest available Update 3.

[chauk2]

Hi,

Case is opened with ID 01091715. Please help to follow. Thanks.

[Dima P.]

Hi chauk2,

I do see that the case was closed and you were able to get it resolved by replacing the SAS cable. Is that correct?