Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
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jhughes88
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Unable to Configure Backup

Post by jhughes88 »

I have a Windows 10 computer with Veeam Endpoint Backup free and since last week when I click on Configure Backup in the control panel I get the UAC prompt and click on Yes but never get the Configure Backup window. I have uninstalled and reinstalled VEB and checked for updates. Not sure where else to look so any help would be appreciated!
Thanks,
J
PTide
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Re: Unable to Configure Backup

Post by PTide »

Hi,

Have you tried to disable UAC and see if the backup window appears? Also please check if "Veeam Configure Backup" is running in Task Manager.

Thank you.
Vitaliy S.
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Re: Unable to Configure Backup

Post by Vitaliy S. »

Are you trying to launch it using local admin credentials?
jhughes88
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Re: Unable to Configure Backup

Post by jhughes88 »

Yes the user is a local admin, non-domain joined, Windows 10 computer.
thx
Vitaliy S.
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Re: Unable to Configure Backup

Post by Vitaliy S. »

Hmm... ok. Try to do the same with any other local admin account, if it doesn't help, then I would suggest to review the support logs.
Dima P.
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Re: Unable to Configure Backup

Post by Dima P. »

jhughes88,

Make sure the configure backup window is not hidden in the background (Alt + Tab the opened applications to check).
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